
Synology Forcing Owners of its Plus Series NAS Appliances to Use Own Brand Hard Drives
Last week Synology put out a press release on its European website, informing its customers that the Plus Series—which starts with simple two bay devices—will only support its own brand of hard drives, if you want to be able to take advantage of basic NAS features like creating a storage pool or do a lifespan analysis. More advanced features like volume-wide deduplication will also not be available. Synology has already done this on its XS Plus and rack mounted NAS appliances—which in itself wouldn't be acceptable to many considering getting a NAS—but at least these are pricier, high-end devices. Now the company has moved down to the $300 price bracket, which just doesn't sit right.
Admittedly this will only affect new customers, as the company will start to roll out the limitation with its 2025 SKUs and all other models will continue to work as is. The problem here is that Synology isn't a hard drive manufacturer and according to Arstechnica, the company is simply re-branding Toshiba hard drives and charges an extra $50 or so for their basic tier of drives, with higher-end tiers having a much higher premium. Synology obviously claims that this is for the benefit of their customers and you can find the full statement below. However, we doubt many customers will be happy to pay extra for something that was working just fine, until Synology figured out it could charge its customers extra for it. For now, there has been no indication that this will happen outside of the European market, but it's likely to be rolled out globally, as something like this is rarely limited to one market.
Admittedly this will only affect new customers, as the company will start to roll out the limitation with its 2025 SKUs and all other models will continue to work as is. The problem here is that Synology isn't a hard drive manufacturer and according to Arstechnica, the company is simply re-branding Toshiba hard drives and charges an extra $50 or so for their basic tier of drives, with higher-end tiers having a much higher premium. Synology obviously claims that this is for the benefit of their customers and you can find the full statement below. However, we doubt many customers will be happy to pay extra for something that was working just fine, until Synology figured out it could charge its customers extra for it. For now, there has been no indication that this will happen outside of the European market, but it's likely to be rolled out globally, as something like this is rarely limited to one market.