Friday, January 20th 2023

PSA: Intel I226-V 2.5GbE on Raptor Lake Motherboards Has a Connection Drop Issue: No Fix Available

The Intel Ethernet i226-V onboard 2.5 GbE controller appears to have a design flaw that causes the Ethernet connection to drop at random times for a few seconds. The I226-V is the latest version of Intel's cost-effective 2.5 Gbps Ethernet networking chips meant for PC motherboards with chipsets that have integrated MACs (i.e. Intel chipsets). It succeeds the I225-V, which was Intel's first consumer 2.5 GbE PHY. The I225-V was plagued by various issues that caused it to be unstable at 2.5 Gbps (but could be worked around by forcing 1 GbE mode). Many premium Intel 700-series chipset Socket LGA1700 motherboards integrate the new I226-V, which is the I225's successor, as their default onboard 2.5 GbE controller. Some enthusiast-segment motherboards have a second Ethernet controller that's either of a different brand (such as Realtek or Marvell), or a different kind of wired Ethernet (such as 10 GbE).

Since mid-December, users of Intel 700-series chipset motherboards (which debut the I226-V), have been reporting random connections drops to Intel's Support Community, Microsoft, ASUS and Reddit 1, 2, 3, 4, 5. These drops are momentary, last a few seconds, and you'll mostly not notice it; however for applications that need an uninterrupted connection (such as online gaming, video conferencing, VPN, Remote Desktop etc.), such a link drop will be noticeable. You can check if you are affected by opening Windows Event Viewer, navigate to "Windows Logs," "System" and search for "e2fnexpress," in particular Event 27 "Intel Ethernet Controller I226-V, Network link is disconnected." and Event 32 "Intel Ethernet Controller I226-V. Network link has been established at 1 Gbps full duplex." We've experienced the issue in our labs. We tried updating to the latest 27.8 drivers from Intel, and used the latest motherboard BIOS, at 1 Gbps speed, but the issue couldn't be fixed reliably. In the end, we just switched over to the motherboard's second network interface, which is not an Intel NIC, and the issue went away. Another option could be to buy a cheap PCI-Express network card or use the board's integrated Wi-Fi. Still, such issues aren't acceptable, especially not from a world-leading manufacturer like Intel, who once was reputed for the quality of its networking equipment. Intel and its motherboard partners need to get on top of this issue.

Update Mar 1st: Intel has issued a Windows workaround and patch for these issues. Let us know if this fixes it for you.

Update Mar 4th: User @lovingbenji reports that on his system this new driver version does not fix the disconnect issue.
Add your own comment

207 Comments on PSA: Intel I226-V 2.5GbE on Raptor Lake Motherboards Has a Connection Drop Issue: No Fix Available

#176
Drakesal
Guys I am a new user I signed up here becouse this seems the place where this topic was examinated in deep, in these days, Asus renewed the motherboards lineup with Z90 refresh, but nobody telling us if the problem was issued, so what is the truth?
Somebody know if there are a new I226V revision for istance, to resolve the problem?

Thanks
Posted on Reply
#177
thestryker6
There's no new revision of the i226 because there's nothing wrong with the hardware.
Posted on Reply
#179
thestryker6
Potentially something with the driver software and/or the way it interacts with windows if you even have a problem at all. I haven't used one long enough on windows to say one way or another I can just say that with pfsense (FreeBSD) and TrueNAS Scale (Debian) I've had zero issues. The pfsense box is one of the CWWK router boards out of china and truenas is a w680 motherboard.
Posted on Reply
#180
Drakesal
In my case to remove the problem, i hav e bought a Z790-p asus with Realtek chipset, do you hint me to stay with this to avoid all problems then? :)
Posted on Reply
#181
thestryker6
I don't really think onboard NIC is a metric I'd use to determine a board purchase, but so long as the board works for you it's fine.
Posted on Reply
#182
Drakesal
thestryker6I don't really think onboard NIC is a metric I'd use to determine a board purchase, but so long as the board works for you it's fine.
I understand your point of view, but I realize computers builds with glass, so if I buy a mobo I'd like to see all clean, I don't like an extern nic. I think you understand me too.

For the moment I will stay with my z790-p we will see in future.

Thanks
Posted on Reply
#183
DarthJedi
I have Z790 Extreme and Z790 Apex, both with flawless 2.5GbE NIC.
Posted on Reply
#184
regs
DrakesalSo what is the problem?
Problem? Once again, I have motherboard with 4 onboard I226-V working with no issues in FreeBSD.
Posted on Reply
#185
R-T-B
regsProblem? Once again, I have motherboard with 4 onboard I226-V working with no issues in FreeBSD.
Most users will use windows, hence, problem if it drops there.
Posted on Reply
#186
unwind-protect
R-T-BMost users will use windows, hence, problem if it drops there.
You can set up a VM with FreeBSD, use PCIe passthrough to let FreeBSD in the VM manage the network card and then route network traffic from Windows through the VM.
Posted on Reply
#187
R-T-B
unwind-protectYou can set up a VM with FreeBSD, use PCIe passthrough to let FreeBSD in the VM manage the network card and then route network traffic from Windows through the VM.
That won't work for a lot of use cases and is quite an overhead for no reason. Personally, I'd just get another NIC rather than muck about with that.
Posted on Reply
#188
bug
R-T-BMost users will use windows, hence, problem if it drops there.
May be. But least that means the problem is not with the hardware.
Posted on Reply
#189
trparky
So, in other words Intel can't write a stable Windows network driver to save their lives.
Posted on Reply
#190
bug
trparkySo, in other words Intel can't write a stable Windows network driver to save their lives.
Probably, but we don't know whether the fault lies with the driver or some other component in Windows.
Posted on Reply
#191
trparky
bugProbably, but we don't know whether the fault lies with the driver or some other component in Windows.
But if Realtek has a driver that works properly, then I'm going to say that Intel is the party that's at fault here.
Posted on Reply
#192
bug
trparkyBut if Realtek has a driver that works properly, then I'm going to say that Intel is the party that's at fault here.
Intel also has drivers that work properly for other network solutions. But you are free to say whatever you want.
Posted on Reply
#193
unwind-protect
R-T-BThat won't work for a lot of use cases and is quite an overhead for no reason. Personally, I'd just get another NIC rather than muck about with that.
I was joking. But only mostly. People do things like that and the performance should be easily good enough for 2.5 Gb/s.

Keep in mind your Internet packets go through many routers like that anyway. Of course not for LAN.
bugMay be. But least that means the problem is not with the hardware.
I didn't read the whole thread. To me this smells like power management getting in the way. That would be a possible explanation of the difference to the FreeBSD driver, which probably has very little power management. Definitely turn off all powersaving features in the Windows driver.
Posted on Reply
#194
bug
unwind-protectI didn't read the whole thread. To me this smells like power management getting in the way. That would be a possible explanation of the difference to the FreeBSD driver, which probably has very little power management. Definitely turn off all powersaving features in the Windows driver.
I believe that was actually the initially suggested workaround.
Posted on Reply
#195
A Computer Guy
unwind-protectI didn't read the whole thread. To me this smells like power management getting in the way. That would be a possible explanation of the difference to the FreeBSD driver, which probably has very little power management. Definitely turn off all powersaving features in the Windows driver.
I posted a solution earlier in the thread to uncheck the box for allowing the device to save power and someone replied that fixed it for them. (for I225 anyway)
www.techpowerup.com/forums/threads/psa-intel-i226-v-2-5gbe-on-raptor-lake-motherboards-has-a-connection-drop-issue-no-fix-available.303854/post-4965650
Posted on Reply
#196
ThrashZone
Hi,
Likely memory issues
Intel nic has never liked blk oc;ing ddr5 probably just added more pain I'd bet
I've never seen any issues personally on wired when others were and I've been using built in wifi exclusively for a year and still no issues mostly on win-10 though.
Posted on Reply
#197
Dr. Dro
ThrashZoneHi,
Likely memory issues
Intel nic has never liked blk oc;ing ddr5 probably just added more pain I'd bet
I've never seen any issues personally on wired when others were and I've been using built in wifi exclusively for a year and still no issues mostly on win-10 though.
It's not that. The Foxville controller has severe errata that causes it to crash and reset, losing packets/dropping connection when in high-speed modes. Intel has provided firmware updates for the earlier steppings to attempt to mitigate the problem, and the i226-V is just a reckless and shameless re-release of the i225-V B3. It obviously has the same problems.
Posted on Reply
#198
R-T-B
Dr. Droi226-V is just a reckless and shameless re-release of the i225-V B3.
It's not even that, because by most accounts the b3 stepping is drastically better. It's like they went backwards again.
Posted on Reply
#199
trparky
And that's why I'll insist on having a Realtek Ethernet chip on my boards.
Posted on Reply
#200
regs
R-T-BMost users will use windows, hence, problem if it drops there.
Which means it's likely not a hardware problem.
Posted on Reply
Add your own comment
May 15th, 2024 06:55 EDT change timezone

New Forum Posts

Popular Reviews

Controversial News Posts