Monday, April 29th 2024

Intel Statement on Stability Issues: "Motherboard Makers to Blame"

A couple of weeks ago, we reported on NVIDIA directing users of Intel's 13th Generation Raptor Lake and 14th Generation Raptor Lake Refresh CPUs to consult Intel for any issues with system stability. Motherboard makers, by default, often run the CPU outside of Intel's recommended specifications, overvolting the CPU through modifying voltage curves, automatic overclocks, and removing power limits.

Today, we learned that Igor's Lab has obtained a statement from Intel that the company prepared for motherboard OEMs regarding the issues multiple users report. Intel CPUs come pre-programmed with a stock voltage curve. When motherboard makers remove power limits and automatically adjust voltage curves and frequency targets, the CPU can be pushed outside its safe operating range, possibly causing system instability. Intel has set up a dedicated website for users to report their issues and offer support. Manufacturers like GIGABYTE have already issued new BIOS updates for users to achieve maximum stability, which incidentally has recent user reports of still being outside Intel spec, setting PL2 to 188 W, loadlines to 1.7/1.7 and current limit to 249 A. While MSI provided a blog post tutorial for stability. ASUS has published updated BIOS for its motherboards to reflect on this Intel baseline spec as well. Surprisingly, not all the revised BIOS values match up with the Intel Baseline Profile spec for these various new BIOS updates from different vendors. You can read the statement from Intel in the quote below.
Intel has observed that this issue may be related to out of specification operating conditions resulting in sustained high voltage and frequency during periods of elevated heat.

Analysis of affected processors shows some parts experience shifts in minimum operating voltages which may be related to operation outside of Intel specified operating conditions.

While the root cause has not yet been identified, Intel has observed the majority of reports of this issue are from users with unlocked/overclock capable motherboards.

Intel has observed 600/700 Series chipset boards often set BIOS defaults to disable thermal and power delivery safeguards designed to limit processor exposure to sustained periods of high voltage and frequency, for example:
  • Disabling Current Excursion Protection (CEP)
  • Enabling the IccMax Unlimited bit
  • Disabling Thermal Velocity Boost (TVB) and/or Enhanced Thermal Velocity Boost (eTVB)
  • Additional settings which may increase the risk of system instability:
  • Disabling C-states
  • Using Windows Ultimate Performance mode
  • Increasing PL1 and PL2 beyond Intel recommended limits
Intel requests system and motherboard manufacturers to provide end users with a default BIOS profile that matches Intel recommended settings.

Intel strongly recommends customer's default BIOS settings should ensure operation within Intel's recommended settings.

In addition, Intel strongly recommends motherboard manufacturers to implement warnings for end users alerting them to any unlocked or overclocking feature usage.

Intel is continuing to actively investigate this issue to determine the root cause and will provide additional updates as relevant information becomes available.

Intel will be publishing a public statement regarding issue status and Intel recommended BIOS setting recommendations targeted for May 2024.
Source: Igor's Lab
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272 Comments on Intel Statement on Stability Issues: "Motherboard Makers to Blame"

#76
Vya Domus
dgianstefaniWhat is speculation is this part.
Read the answer he gave again and very carefully.

He assured us it's all within spec, so obviously if having these absurd power limits out of the box are in spec it's actually an understatement to say they incentivized motherboard makers to do this, they probably had to do it, because it's in spec after all lol.
Posted on Reply
#77
dgianstefani
TPU Proofreader
Vya DomusRead the answer he gave again and very carefully.

He assured us it's all within spec, so obviously if having these absurd power limits out of the box is in spec it's actually an understatement to say they incentivized motherboard makers to do this, they had to do it, because it's in spec after all lol.
"Workstation level" motherboards can support multiple CPUs with more than a hundred cores in total. It's not absurd to have a "999 W" power limit that is "in spec" in those cases.

This news post thread is specifically regarding 13th and 14th generation K series processors, not ambiguous models/boards.



Posted on Reply
#78
chrcoluk
Hyderzfrom what i know the asus and gigabyte have different power (but stable) limits in place... the gigabyte ones have quite the substantial performance hit..
the asus one also have a performance hit but not as much as gigabyte... now is the chance for amd to gain more sales in the time being
Asus power limits dont match the baseline values. What their reason is for trying to keep it above what intel said is would be interesting to know, or if its just a mistake from them.
Posted on Reply
#79
Vya Domus
dgianstefani"Workstation level" motherboards can support multiple CPUs with more than a hundred cores in total. It's not absurd to have a "999 W" power limit that is "in spec" in those cases.
For the last time, read what is actually being said. In his question he said "consumer or workstations". And no, 999W is pretty absurd even for HEDT.
Posted on Reply
#80
chrcoluk
ZubasaIt seems that Gigabyte for some reason applied the PL of the non-K 14900 to the 14900K. EDIT: Nope, not even that, it is just some weird value.
Also, speaking of "scam" since Intel decided for the 12 gen+ K series PL1=PL2, they should just have labeled the 14900K as 253W TDP.
It matches the value posted in the other thread, to me it looks like Asus got it wrong.

Should be 188/125.

Also it seems based on HUB's demonstration both vendors have not made the baseline the default, it needs to be selected.
Posted on Reply
#81
Crackong
dgianstefaniIntel are pretty thorough showing exactly what settings were used. To the point of also running memory at officially supported speeds (5600 MT), not the 8000 MT etc these chips are capable of.
That isn't the answer to my question.
I was asking if your have any proof that 'ANY' of the mentioned setting aren't tweated in 'ANY' of the Intel marketing claims.

or afterall it is just your own 'Speculation' ?

Please keep in mind that, Intel themselves didn't reveal the PL1 settings in the 14900KS performance index anymore.
Does that mean it stayed at the 'Default 150W' ?

Everyone and their dog knew Intel tweaked that PL1 to the maximum to the point that it hurts their marketing if revealed.
chrcolukIt matches the value posted in the other thread, to me it looks like Asus got it wrong.

Should be 188/125.

Also it seems based on HUB's demonstration both vendors have not made the baseline the default, it needs to be selected.
And Gigabyte had their voltage set wayyy too high.

It seems like there is nobody from Intel actually govening the 'baseline' values
Posted on Reply
#82
londiste
chrcolukIt matches the value posted in the other thread, to me it looks like Asus got it wrong.

Should be 188/125.

Also it seems based on HUB's demonstration both vendors have not made the baseline the default, it needs to be selected.
It should not be 188/125. And both got baseline wrong.
Intel has pretty nice documents with specifications.
www.intel.com/content/www/us/en/content-details/743844/13th-generation-intel-core-and-intel-core-14th-generation-processors-datasheet-volume-1-of-2.html
4.4 Processor Line Thermal and Power Specifications, Table 17. Package Turbo Specifications (S/HX/S Refresh/HX Refresh-Processor Lines) - page 98
14900K is S, 8P+16E Core 125W - Tau 56, PL1 125, PL2 253.
Extreme config is Tau 56, PL1 253, PL2 253, basically power limit at 253W. Pretty sure Extreme should not be the default thing either way.

Edit:
14900KS is S, 8P+16E Core 150W - PL1 = PL2 = 253W
Extreme config PL1 = PL2 = 320W
If you bought a KS model it is reasonable enough to expect the buyer to understand what they are getting into :D
Posted on Reply
#83
dgianstefani
TPU Proofreader
chrcolukIt matches the value posted in the other thread, to me it looks like Asus got it wrong.

Should be 188/125.

Also it seems based on HUB's demonstration both vendors have not made the baseline the default, it needs to be selected.
I know you're talking about baseline spec.

Found this datasheet pdf which is quite comprehensive and easier to navigate than the web based one.

Useful data.

www.intel.com/content/www/us/en/content-details/743844/13th-generation-intel-core-and-intel-core-14th-generation-processors-datasheet-volume-1-of-2.html

CrackongPlease keep in mind that, Intel themselves didn't reveal the PL1 settings in the 14900KS performance index anymore.
Does that mean it stayed at the 'Default 150W' ?

Everyone and their dog knew Intel tweaked that PL1 to the maximum to the point that it hurts their marketing if revealed.
Seems pretty clear to me reading the datasheet what the PL1 values are. If you want to speculate Intel are not following their own spec that's your perogative.
londisteIt should not be 188/125. And both got baseline wrong.
Intel has pretty nice documents with specifications.
www.intel.com/content/www/us/en/content-details/743844/13th-generation-intel-core-and-intel-core-14th-generation-processors-datasheet-volume-1-of-2.html
4.4 Processor Line Thermal and Power Specifications, Table 17. Package Turbo Specifications (S/HX/S Refresh/HX Refresh-Processor Lines) - page 98
14900K is S, 8P+16E Core 125W - Tau 56, PL1 125, PL2 253.
Extreme config is Tau 56, PL1 253, PL2 253, basically power limit at 253W. Pretty sure Extreme should not be the default thing either way.
Yep, extreme profiles are only for the i9 and the KS I believe.

You posted the datasheet a minute before I finished my post lol.
Posted on Reply
#84
Crackong
dgianstefaniSeems pretty clear to me reading the datasheet what the PL1 values are.
So 320W.
And why is that PL1 = 320W not listed on the performance index page as the same as the 14900k datapoint?

It is pretty obvious that Intel didn't list all of their settings on the marketing material.
Therefore you cannot draw a line that none of those settings were tweated when Intel did those performance claim tests at #70
Posted on Reply
#85
chrcoluk
dgianstefaniI know you're talking about baseline spec.

Found this datasheet pdf which is quite comprehensive and easier to navigate than the web based one.

Useful data.

www.intel.com/content/www/us/en/content-details/743844/13th-generation-intel-core-and-intel-core-14th-generation-processors-datasheet-volume-1-of-2.html




Seems pretty clear to me reading the datasheet what the PL1 values are. If you want to speculate Intel are not following their own spec that's your perogative.


Yep, extreme profiles are only for the i9 and the KS I believe.

You posted the datasheet a minute before I finished my post lol.
Yep my reply is based on the igorslab baseline spec image.

You reposted it here.

www.techpowerup.com/forums/threads/intel-statement-on-stability-issues-motherboard-makers-to-blame.321959/post-5243932

The perf column matches the other link people are posting, but baseline is lower. Also matches the document you linked as well. Even perf isnt pl1=pl2, its 253/125 instead of 188/125 for baseline.
Posted on Reply
#86
dgianstefani
TPU Proofreader
CrackongBecause your datasheet is outdated for the KS model
Is it?

What is the point you are trying to make?

CrackongSo 320W.
And why is that PL1 = 320W not listed on the performance index page as the same as the 14900k datapoint?
??? What are you on about?
Posted on Reply
#87
Vya Domus
All of this discussion is meaningless because at the end of the day Intel is still putting out purposely vague information in their statement :
  • Increasing PL1 and PL2 beyond Intel recommended limits
"Recommend" is not a clear specification, it means nothing. It's also recommended you don't throw your PC in the ocean or set it on fire, etc.
Posted on Reply
#88
dgianstefani
TPU Proofreader
Vya DomusAll of this discussion is meaningless because at the end of the day Intel is still putting out purposely vague information in their statement :



"Recommend" is not a clear specification, it means nothing. It's also recommended you don't throw your PC in the ocean or set it on fire, etc.
Ah, It's meaningless.

Righto.

The specifications seem pretty clear to me if you aren't interested in playing word games.
Posted on Reply
#89
Crackong
dgianstefaniIs it?

What is the point you are trying to make?
I retracted that comment like 30 sec after posting, you are sure very nervous and keep hitting your F5, I will give you credit for that.
Posted on Reply
#90
Vya Domus
If it was so clear why couldn't they just say the exact values ? Why say "recommend limits" lol.
Posted on Reply
#91
chrcoluk
So looks to me based on igorslab baseline spec image, and the document @dgianstefani posted that perf spec is 253/125 and baseline spec is 188/125.
Posted on Reply
#92
dgianstefani
TPU Proofreader
Vya DomusIf it was so clear why couldn't they just say it ? Why say "recommend limits" lol.
They do just say it.

Have a look at the datasheet.

What other companies do with Intel products is up to them.

If I buy a car and tune the engine until it explodes, is this the fault of the car manufacturer?
CrackongI retracted that comment like 30 sec after posting, you are sure very nervous and keep hitting your F5, I will give you credit for that.
Are you speculating again?
Posted on Reply
#93
Vya Domus
dgianstefaniHave a look at the datasheet.
And are those values "recommend" or what ?

It's pretty obvious through the varying implementation of the baseline "spec" on motherboards that no one seems to know what that is.
Posted on Reply
#94
Solid State Brain
AFAIK, the power limits assume that the CPUs remain below thermal specifications (mainly the temperature at the center of the IHS, which isn't easily measured). They can be lower or higher than what Intel "recommends", depending on how well the CPU is cooled. Other operating parameters like current and so on are not as flexible, which is clear by reading the notes in the datasheet.
Posted on Reply
#95
64K
dgianstefaniThey do just say it.

Have a look at the datasheet.

What other companies do with Intel products is up to them.

If I buy a car and tune the engine until it explodes, is this the fault of the car manufacturer?


Are you speculating again?
Not the same thing. In this case it would be more accurate to say that you bought a car from a dealership that tuned the engine to the point that it ruined the engine after a while. The car manufacturer wouldn't be liable but if they knew this dealership was doing that and said nothing month after month wouldn't it make them at least complicit on some level?
Posted on Reply
#96
Heiro78
CrackongSo 320W.
And why is that PL1 = 320W not listed on the performance index page as the same as the 14900k datapoint?

It is pretty obvious that Intel didn't list all of their settings on the marketing material.
Therefore you cannot draw a line that none of those settings were tweated when Intel did those performance claim tests at #70
I've seen this a couple times and maybe I don't know better. But what is tweated?
Posted on Reply
#97
Crackong
dgianstefani??? What are you on about?
The fact that you keep posting contradicted materials and misleading us.

at #37 you posted Ignor's table and claimed it was Intel's default
at #57 #70 you acted like PL1=PL2 is okay but still off-spec
at #84 , all the sudden you act like PL1 = PL2 is in spec

You are so convoluted and confused, just like the motherboard manufacturers right now.

I will make it simple.
What should be the 'baseline' setting, for 14900KS?

125/188 ?
150/320 ?
320/320 ?

Pick one.
Posted on Reply
#98
dgianstefani
TPU Proofreader
64KNot the same thing. In this case it would be more accurate to say that you bought a car from a dealership that tuned the engine to the point that it ruined the engine after a while. The car manufacturer wouldn't be liable but if they knew this dealership was doing that and said nothing month after month wouldn't it make them at least complicit on some level?
Maybe.

I don't know how the Intel/motherboard manufacturer relationship works.

From what I understand everyone just buys Intel chipsets, takes advantage of Intel reference designs/software etc., but is essentially releasing their own products.
Posted on Reply
#99
Crackong
Heiro78I've seen this a couple times and maybe I don't know better. But what is tweated?
I don't know either.
Intel did not post it on their performance index.
Posted on Reply
#100
dgianstefani
TPU Proofreader
CrackongThe fact that you keep posting contradicted materials and misleading us.

at #37 you posted Ignor's table and claimed it was Intel's default
at #57 #70 you acted like PL1=PL2 is okay but still off-spec
at #84 , all the sudden you act like PL1 = PL2 is in spec

You are so convoluted and confused, just like the motherboard manufacturers right now.

I will make it simple.
What should be the 'baseline' setting, for 14900KS?

125/188 ?
150/320 ?
320/320 ?

Pick one.
How about the one Intel sets? The one you're asking me to pick, or that which motherboard manufacturers hallucinate is irrelevant.

Depending on the Intel spec you are looking at, i.e. baseline, extreme, default, values change. This isn't that complicated.

I suggest reading the Intel datasheet if you want to learn more. Myself and others have posted links.
chrcolukSo looks to me based on igorslab baseline spec image, and the document @dgianstefani posted that perf spec is 253/125 and baseline spec is 188/125.
Additionally, Igor's table is not out of line with Intel spec, so please don't insinuate otherwise.

That table is from when the 13th gen was released though, so it's accurate for that generation.

Edit: To clarify, this quote and response is for crackong, not chrcouk.
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