4870x2 Resolution out of Range Error

RevengE · Feb 8, 2009

The poor card was screaming PLEASE TURN UP MY FAN!!!

DRDNA · Feb 8, 2009

xRevengEx said:
The poor card was screaming PLEASE TURN UP MY FAN!!!

I am thinking this may clear up the weird ass anomalies!

I couldnt imagine benching or gaming with out manual settings on the fan ...I been using ATI for ever and this for the most part with refrence cooling has been a standard.

RevengE · Feb 8, 2009

DRDNA said:
I am thinking this may clear up the weird ass anomalies!

Yeah it could help

DRDNA · Feb 8, 2009

waiting for results ..... :twitch:

kompulsive · Feb 8, 2009

I wanted to post this before I reboot. Check out the results I am getting in GPU-Z...

First "ATI Radeon HD 4870x2" field - http://www.techpowerup.com/gpuz/a4c87/

Second "ATI Radeon HD 4870x2" field - http://www.techpowerup.com/gpuz/36hwq/

I'm assuming this craziness is because of the problem in "Device Manager." I'm rebooting right now to see if that fixes it.

DRDNA · Feb 8, 2009

kompulsive said:
I wanted to post this before I reboot. Check out the results I am getting in GPU-Z...

First "ATI Radeon HD 4870x2" field - http://www.techpowerup.com/gpuz/a4c87/

Second "ATI Radeon HD 4870x2" field - http://www.techpowerup.com/gpuz/36hwq/

I'm assuming this craziness is because of the problem in "Device Manager." I'm rebooting right now to see if that fixes it.

I'm thinking now it may be a borked bios on the flash ...maybe he should save hios bios and post it so we can have a look see.

kompulsive · Feb 8, 2009

After rebooting, I ran into the dreaded "Out of Range" error instead of my Vista login screen. Thinking back, this is exactly what happened the last time I was able to change my refresh rate from 60Hz to 59Hz. It was running the benchmark fine (not giving me the "Out of Range" error) and I was in shock that it was working, then I rebooted and got the error. The only way I was able to get back into Vista normally was to select "Use last known good configuration," but after I got into Vista I was no longer able to select the 59Hz refresh rate and every time I tried to run at 1920x1080 under DX10 the "Out of Range" error was back just like before.

So I am in Safe Mode with networking right now. I am not sure what to do next.

kompulsive · Feb 8, 2009

::scratches his head::

Any ideas? I'm pretty sure that using "Use last known good configuartion" option would get me back into Vista in normal mode, but I'm afraid it will lock out my ability to use 59Hz like it did last time.

Hybrid_theory · Feb 8, 2009

kompulsive said:
::scratches his head::

Any ideas? I'm pretty sure that using "Use last known good configuartion" option would get me back into Vista in normal mode, but I'm afraid it will lock out my ability to use 59Hz like it did last time.

You dont have another card to try eh?

Maelstrom · Feb 8, 2009

As a last resort you could reinstall re-format drive and install vista again and see if it fixes it. Just remember to backup important data if you do

kompulsive · Feb 8, 2009

Maelstrom said:
As a last resort you could reinstall re-format drive and install vista again and see if it fixes it. Just remember to backup important data if you do

Yeah, I realize that. However, I wouldn't say we're at the "last resort" stage at all yet. Heck, I would say that we're making progress considering I actually got it to run 1920x1080 w/ DX10, even if it was at 60Hz and I'm stuck in Safe Mode now wondering what to do next.

:banghead:

Anymore suggestions before I boot up with "Last known good configuration" and hope it doesn't block me from switching between 60Hz and 59Hz refresh rates?

kompulsive · Feb 8, 2009

Hybrid_theory said:
You dont have another card to try eh?

Nope. I don't have another card or another monitor that could replicate this scenario.

kompulsive · Feb 8, 2009

If it is working at 59Hz then how could it be an issue with my Vista installation?

JrRacinFan · Feb 8, 2009

Try booting "enable vga 640x480" mode and work your way from there. Also as a recap of the thread: Can you post your current settings.

kompulsive · Feb 8, 2009

JrRacinFan said:
Try booting "enable vga 640x480" mode and work your way from there. Also as a recap of the thread: Can you post your current settings.

After I post this thread I will try to boot into "Enable VGA 640x480" mode.

I am currently in Safe Mode with networking. Before that, I was in Vista after having just done a fresh install of Catalyst 9.1. One of the "ATI Radeon 4870X2" entries in "Device Manager" under "Display Adapters" had the yellow circle and exclamation point, the other entry was fine. The BenQ driver my for E2400HD monitor was also showing up as installed under "Monitors" because I forgot to uninstall it before doing the fresh 9.1 install. At this point I was still getting the "Out of Range" error at 1920x1080 under DX10. On a whim, I decided to uninstall the BenQ driver for my monitor and I also checked the "Remove driver completely" box. After removing the driver, I went into CCC and attempted to change my refresh rate from 60Hz to 59Hz. It worked. I quickly tried the Unigine benchmark utility and was amazed that it ran DX10 at 1920x1080 instead of giving me the "Out of Range" error like usual. After that, I left the refresh rate at 59Hz, rebooted, and immediately ran into the "Out of Range" error instead of getting my login screen.

I am going to try to boot into Vista via "Enable VGA 640x480" mode right now. I will be back momentarily.

kompulsive · Feb 8, 2009

That didn't work. I was looking through a closet and saw that I do have an old monitor back there but it is VGA only and it certainly won't do any resolution close to 1920x1080.

kompulsive · Feb 8, 2009

DRDNA, you still around? I hope so. I feel like I'm kind of getting close. Should I just bite the bullet and use "Last Known Good Configuration"? I'm pretty sure that will let me boot into Vista without Safe Mode, but I'm afraid I won't be able to switch to 59Hz after I do it.

kompulsive · Feb 8, 2009

Ok, I guess my only option is "Last Known Good Configuration." Here goes...

kompulsive · Feb 8, 2009

Ok, I'm back in Vista now at 60Hz with the error, the usual setup. I'm basically back where I started.

kompulsive · Feb 8, 2009

If I deleted all the drivers for my monitor, how can CCC still tell it is a BenQ E2400HD?

Hybrid_theory · Feb 8, 2009

firmware on the monitor

kompulsive · Feb 8, 2009

I'm going to call it a night for messing with this and I'll get back on it tomorrow. I do have a laptop that is only about three months old with a Radeon card in it. I'll have to double check to see which card it is. I may be able to connect it to the monitor and attempt running DX10 @ 1920x1080 with it.

What I do not understand is how it was working when it was set to 59Hz? That doesn't make any sense.

Hybrid_theory · Feb 8, 2009

kompulsive said:
I'm going to call it a night for messing with this and I'll get back on it tomorrow. I do have a laptop that is only about three months old with a Radeon card in it. I'll have to double check to see which card it is. I may be able to connect it to the monitor and attempt running DX10 @ 1920x1080 with it.

What I do not understand is how it was working when it was set to 59Hz? That doesn't make any sense.

After that, if monitor is screwing up, its the monitor. If it's fine. RMA the video card.

kompulsive · Feb 8, 2009

Hybrid_theory said:
After that, if monitor is screwing up, its the monitor. If it's fine. RMA the video card.

My laptop has HDMI which I could use to connect to the monitor, but not DVI. So I won't really be able to replicate the environment will I?

DRDNA · Feb 8, 2009

What happened when you tried the other DVI port on the Graphic card?

System Name	JIM LAHEY
Processor	CORE I9 9900K
Motherboard	ASROCK Z390 TAICHI
Cooling	COUGAR HELOR 360 AIO
Memory	32GB TRIDENT Z RGB DDR4-3200
Video Card(s)	EVGA 3080Ti FTW3 ULTRA
Storage	SAMSUNG EVO 1TB
Display(s)	ASUS ROG STRIX 4K UG27UQR
Case	THERMALTAKE VIEW 37
Audio Device(s)	STEELSERIES ARCTIS 7 WIRELESS
Power Supply	EVGA SUPERNOVA G+ 1000
Mouse	STEELSERIES RIVAL 600
Keyboard	STEELSERIES APEX 7 TKL
Software	WINDOWS 10 ENTERPRISE
Benchmark Scores	WUT

Processor	INTEL CORE I9-9900K @ 5Ghz all core 4.7Ghz Cache @1.305 volts
Motherboard	ASUS PRIME Z390-P ATX
Cooling	CORSAIR HYDRO H150I PRO RGB 360MM 6x120mm fans push pull
Memory	CRUCIAL BALLISTIX 3000Mhz 4x8 32gb @ 4000Mhz
Video Card(s)	EVGA GEFORECE RTX 2080 SUPER XC HYBRID GAMING
Storage	ADATA XPG SX8200 Pro 1TB 3D NAND NVMe,Intel 660p 1TB m.2 ,1TB WD Blue 3D NAND,500GB WD Blue 3D NAND,
Display(s)	50" Sharp Roku TV 8ms responce time and Philips 75Hz 328E9QJAB 32" curved
Case	BLACK LIAN LI O11 DYNAMIC XL FULL-TOWER GAMING CASE,
Power Supply	1600 Watt
Software	Windows 10

System Name	JIM LAHEY
Processor	CORE I9 9900K
Motherboard	ASROCK Z390 TAICHI
Cooling	COUGAR HELOR 360 AIO
Memory	32GB TRIDENT Z RGB DDR4-3200
Video Card(s)	EVGA 3080Ti FTW3 ULTRA
Storage	SAMSUNG EVO 1TB
Display(s)	ASUS ROG STRIX 4K UG27UQR
Case	THERMALTAKE VIEW 37
Audio Device(s)	STEELSERIES ARCTIS 7 WIRELESS
Power Supply	EVGA SUPERNOVA G+ 1000
Mouse	STEELSERIES RIVAL 600
Keyboard	STEELSERIES APEX 7 TKL
Software	WINDOWS 10 ENTERPRISE
Benchmark Scores	WUT

Processor	INTEL CORE I9-9900K @ 5Ghz all core 4.7Ghz Cache @1.305 volts
Motherboard	ASUS PRIME Z390-P ATX
Cooling	CORSAIR HYDRO H150I PRO RGB 360MM 6x120mm fans push pull
Memory	CRUCIAL BALLISTIX 3000Mhz 4x8 32gb @ 4000Mhz
Video Card(s)	EVGA GEFORECE RTX 2080 SUPER XC HYBRID GAMING
Storage	ADATA XPG SX8200 Pro 1TB 3D NAND NVMe,Intel 660p 1TB m.2 ,1TB WD Blue 3D NAND,500GB WD Blue 3D NAND,
Display(s)	50" Sharp Roku TV 8ms responce time and Philips 75Hz 328E9QJAB 32" curved
Case	BLACK LIAN LI O11 DYNAMIC XL FULL-TOWER GAMING CASE,
Power Supply	1600 Watt
Software	Windows 10

System Name	The Blue Lagoon
Processor	Intel Core i7 920 Nehalem 2.66GHz @ 3.8GHz
Motherboard	ASUS P6T Deluxe LGA 1366 Intel X58
Cooling	Thermalright Ultra 120 eXtreme
Memory	OCZ Gold 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
Video Card(s)	SAPPHIRE 100251SR Radeon HD 4870 X2 2GB
Storage	Samsung Spinpoint F1 1TB 7200RPM 32MB Cache SATA 3.0Gb/s
Display(s)	BenQ E2400HD
Case	Antec Twelve Hundred
Audio Device(s)	Onboard
Power Supply	Xclio Greatpower 850w
Software	Windows Vista Ultimate 64-bit SP1

System Name	home brew
Processor	Intel Corei7 3770K OC @ 4.5Ghz
Motherboard	ASUS P8Z77-V
Cooling	Corsair H100
Memory	16GB DDR3 1600 GSKILL
Video Card(s)	Powercolor Radeon 7970, MSI Radeon 7970
Storage	Mushkin Chronos Deluxe 240gb. 2 TB Hdd.
Display(s)	3x24inch Dell Ultra IPS
Case	CM storm trooper
Power Supply	Antec Quattro OC ed. 1200w
Software	Windows 7 Business x64
Benchmark Scores	vantage: P43089

System Name	Freyja
Processor	Core i7 3770K
Motherboard	AsRock Z77 Extreme4
Cooling	Cooler Master Hyper 212 EVO
Memory	16 GB GSkill Sniper
Video Card(s)	Diamond Radeon HD 7970
Storage	Kingston HyperX 240 GB SSD + Seagate 2 TB HD
Display(s)	Dell U2410
Case	NZXT Tempest 210
Audio Device(s)	Asus Xonar Essence STX
Power Supply	Seasonic X-Series 750W
Software	Ubuntu 13.04 64 bit

System Name	Dual Build Streamer
Processor	Ryzen 7900x3d : Ryzen 4600G
Motherboard	AsRock B650E Steel Legend : Giga B450i Aorus
Cooling	Custom Water 1x420 : Stock
Memory	32GB T-Force Deltas : 16GB Dominator Platinums
Video Card(s)	PowerColor 7900 XTX Liquid Devil: iGPU
Storage	20+ TB
Display(s)	Sammy 49" 5k Ultrawide
Case	Custom White Painted Phanteks Enthoo Pro 2
Audio Device(s)	Onboard : Onboard
Power Supply	EVGA 1200W P2
Mouse	Corsair M65 RGB Elite White
Keyboard	Hyperx Origins 65
Software	Windows 10

4870x2 Resolution out of Range Error

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