Random shut down problem

[Chrispy_]

I dont know what an NVME SSD and two sticks of RAM draw?

RAM is actually powered by the SOC integrated into CPUs these days. It's trivial though, about 3W per DIMM and maybe up to 6W if you have 1.5V high-end kits with RGBLED. It runs off the CPU's VRM which convert down from the 12V lines and (to the best of my understanding) do not touch the 5V circuits from your PSU.

NVMe drives use single-digit Watts under full load, and fractions of a watt when idle or doing garbage collection.

 

[shilka]

RAM is actually powered by the SOC integrated into CPUs these days. It's trivial though, about 3W per DIMM and maybe up to 6W if you have 1.5V high-end kits with RGBLED. It runs off the CPU's VRM which is directly powered by the EPS 12V connector and the 24-pin ATX.

NVMe drives use single-digit Watts.

The messed up kit was a G SKill TridentZ Neo 2x16 GB 3600 MHz CL 16 kit
The NVME is a Corsair MP510 1,92 TB SSD

 

[Chrispy_]

I suspect the messed up kit was a victim of the sudden shutdown symptoms, and not the cause of your shutdowns.
RAM doesn't like power surges. I manage several hundred machines and it's not uncommon to get a machine or two with faulty DIMM(s) after a power cut caused by lightning or a line fault.

 

[shilka]

I suspect the messed up kit was a victim of the sudden shutdown symptoms, and not the cause of your shutdowns.
RAM doesn't like power surges. I manage several hundred machines and it's not uncommon to get a machine or two with faulty DIMM(s) after a power cut caused by lightning or a line fault.

Well if thats the case i would be a bit relieved and i hope the motherboard is not damaged that is going to be PITA
Its only a little bit over a year old and here in Denmark we get two years of warranty from the seller by law

 

[Rock N Roll Rebel]

all I did to clean is simply plug the power cable in and out several times that did the trick maybe it was dust

 

[shilka]

all I did to clean is simply plug the power cable in and out several times that did the trick maybe it was dust

All the old cables will be either going back to Seasoinc in the case of the stock cables with the PSU
The CableMod will be going either in a box with the spare cables or straight in the trash

I just looked again after your last post and there is nothing on the drives both the data and power connectors and they are spot clean
The top of the drives are a bit dusty sure but not the connectors

 

[ThrashZone]

Get to a shop to have those HDDs tested,

Sudden shutdowns can be temperature related, your powergrid maybe bad as well

I suggest a UPS.

I suspect the messed up kit was a victim of the sudden shutdown symptoms, and not the cause of your shutdowns.
RAM doesn't like power surges. I manage several hundred machines and it's not uncommon to get a machine or two with faulty DIMM(s) after a power cut caused by lightning or a line fault.

Hi,
Yep welcome to page 1 for very good advise.

 

[Rock N Roll Rebel]

those drives are very sensitive to even the smallest shock I watched a video on Linus techtips he said that they fill them with helium and one guy was wheeling a cart full of them across the parking lot hit a bump and the whole cart was damaged the platers are so close together it don't take much

 

[shilka]

those drives are very sensitive to even the smallest shock I watched a video on Linus techtips he said that they fill them with helium and one guy was wheeling a cart full of them across the parking lot hit a bump and the whole cart was damaged the platers are so close together it don't take much

If they were damaged Seagate Seatools, Hard Drive Sentinel and Crystal Disk Info would have reported so
When the 16 TB was damaged last year due to the first shutdown all the programs caught the damage right away

I am not saying you are wrong it just unlikely they are damaged when every test with 3 programs report them as working 100%
Dust on the connectors could be a problem

 

[eidairaman1]

If they were damaged Seagate Seatools, Hard Drive Sentinel and Crystal Disk Info would have reported so
When the 16 TB was damaged last year due to the first shutdown all the programs caught the damage right away

I am not saying you are wrong it just unlikely they are damaged when every test with 3 programs report them as working 100%
Dust on the connectors could be a problem

Use Hitachi DFT.

Check the back of the mobo and ensure its not shorting on anything, check all fan cables as well, put new psu in with its cables please. Do not use the other Seasonic or Cable Mod cables as they may need a pin reassignment on the psu side.

If still no dice get the rig to a shop.

Or change power outlets, instead of shotgunning parts

 

[shilka]

Well it took some time but the new PSU is in WITH the cables it came with and no other cables the new SSD is in and the Windows 10 install is brand new
I am going to run it with only the mouse keyboard internet and display port and power for now

Installing and setting up all my settings and programs is going to take a while
Since the PC is on now and i have a display and the OS can see the SSD its good news for now at least

Also another thing i did was throwing out the old power strip and use one that is almost brand new
That should rule out everything i can think of that is power related other than the case front USB 2 ports which are still hooked up i forgot to take those out

 

[ThrashZone]

Hi,
Only thing that rules out power problems is a backup battery system.

Power strips are shit all they do is encourage plugging in more stuff off a single wall outlet.

 

[Rock N Roll Rebel]

Well it took some time but the new PSU is in WITH the cables it came with and no other cables the new SSD is in and the Windows 10 install is brand new
I am going to run it with only the mouse keyboard internet and display port and power for now

Installing and setting up all my settings and programs is going to take a while
Since the PC is on now and i have a display and the OS can see the SSD its good news for now at least

Also another thing i did was throwing out the old power strip and use one that is almost brand new
That should rule out everything i can think of that is power related other than the case front USB 2 ports which are still hooked up i forgot to take those out

I hope all goes well for you let us know if the problem is fixed

 

[shilka]

Well one thing that i have already found is the new Seagate Firecuda 520 SSD has about 70 GB more space than the old Corsair MP510
I will probably have to plug one of the hard drives in tomorrow since it has stuff i need on it

As for what was said about the power outlet i dont have any other than can reach anywhere close to the PC so that one is the only option

 

[eidairaman1]

Well one thing that i have already found is the new Seagate Firecuda 520 SSD has about 70 GB more space than the old Corsair MP510
I will probably have to plug one of the hard drives in tomorrow since it has stuff i need on it

As for what was said about the power outlet i dont have any other than can reach anywhere close to the PC so that one is the only option

Move the pc to another room for testing.

 

[shilka]

PC ran fine for some hours yesterday without crashing so i took a risk and hooked one hard drive up and i am not going to hook anything else up until next week
I really need access to at least some of my work files

A single hard drive should be easy to rule out after a week

 

[kibasnowpaw]

Get to a shop to have those HDDs tested,

Sudden shutdowns can be temperature related, your powergrid maybe bad as well

I suggest a UPS.

It's not the HDDs that would have made the PC lag and then BOSD, not random shutdowns,

Yeah, not going to be an issue with that PSU at all. You mentioned that you were running some custom cables and earlier a cable you threw off, maybe look into that.

It could be the cablemod to the PSU that killed the port, but i don't count on it.

Ok open your eyes.

That code you had relates to your network. Late at night hmm.

STATUS_OBJECT_NAME_COLLISION 0xC0000035 in Windows 11/10

Error code 0xC0000035 that you see in Event Viewer points directly towards a Kernel Event Tracing Error. Here are some fixes to help you.

www.thewindowsclub.com

Read it.

Disconnect the modem and test that way first. Isolate.

Do this below only if disconnecting the modem has no change.
Then disconnect all hdds and then re attach 1 at a time.

Get a UPS.

It's not the Fix Error code 0xC0000035 in Event Viewer i did some research on that to make sure that code comes primarily because of an identical domain security identifier (SID) being detected. But it can also be because of the setup.ETL file, you just Rename this file: %windir%\panther\setup.etl to setup.old and reboot. To fix it most of the time.

Really!? Do the ethernet cord disconnect first. Then the drives.

If you go to reinstall OS

Do us a favor when you do a fresh OS to only have the OS drive attached and the rest disconnected and powered down.

That will keep windows from dumping boot files to other drives.

Reinstalling the OS Doesn't help. He has done that three times with no luck. Also, he knows that he only needs one HDD to have the bootloader on the primary HDD and has nothing to do with the main problem.

Hi,
Only thing that rules out power problems is a backup battery system.

Power strips are shit all they do is encourage plugging in more stuff off a single wall outlet.

It is rarely the outlet, and that would affect more than the PC itself.

this has probably already been said but in the past, I use to have sudden shutdowns too and I have 5 HDDs two are Seagate ironwolfs and I found that on the Seagate's overtime the power contacts get tarnished when I cleaned them the problem was solved I hope that helps

Cleaning the Sata cable that one I had never heard of before and has never been a problem i had or heard of before, maybe.

all I did to clean is simply plug the power cable in and out several times that did the trick maybe it was dust

Not a thing. More like that, you had not plugged it all the way in and have made some bad connection or corrosion unless your pc is one big dust bunny. I never had that happen before and never heard it happen before. So I wouldn't count on it.

 

[shilka]

Well i was taking a shower and asked the PC to re-set when i came back it had another shut down after it re-set but since i was not on the PC i dont know what happend
Parts that are left it could be are the motherboard the CPU or the GPU

Another thing i forgot about about is last year i had an oven break every time i shut it off it would make the the fuse shut box off
The land lord replaced said oven and everything worked for a few weeks untill the PC started to shut off

I dont have a clue if the oven did something

Its not the PSU its not the SSD it might be the single HDD i have hooked up but i am going to take that out again and see if it happens again
The motherboard and CPU are still left

Does anyone have any advice?
Edit: OMFG!!! there was a screw wedged between the motherboard and the case!

How the flying F did that happen?
its one of the screws that goes into the case stand offs and it had somehow gotten lose

 

[eidairaman1]

Well i was taking a shower and asked the PC to re-set when i came back it had another shut down after it re-set but since i was not on the PC i dont know what happend
Parts that are left it could be are the motherboard the CPU or the GPU

Another thing i forgot about about is last year i had an oven break every time i shut it off it would make the the fuse shut box off
The land lord replaced said oven and everything worked for a few weeks untill the PC started to shut off

I dont have a clue if the oven did something

Its not the PSU its not the SSD it might be the single HDD i have hooked up but i am going to take that out again and see if it happens again
The motherboard and CPU are still left

Does anyone have any advice?
Edit: OMFG!!! there was a screw wedged between the motherboard and the case!

How the flying F did that happen?
its one of the screws that goes into the case stand offs and it had somehow gotten lose

You were shorting the board out

Hopefully its not damaged.

It's not the HDDs that would have made the PC lag and then BOSD, not random shutdowns,


It could be the cablemod to the PSU that killed the port, but i don't count on it.


It's not the Fix Error code 0xC0000035 in Event Viewer i did some research on that to make sure that code comes primarily because of an identical domain security identifier (SID) being detected. But it can also be because of the setup.ETL file, you just Rename this file: %windir%\panther\setup.etl to setup.old and reboot. To fix it most of the time.


Reinstalling the OS Doesn't help. He has done that three times with no luck. Also, he knows that he only needs one HDD to have the bootloader on the primary HDD and has nothing to do with the main problem.


It is rarely the outlet, and that would affect more than the PC itself.


Cleaning the Sata cable that one I had never heard of before and has never been a problem i had or heard of before, maybe.


Not a thing. More like that, you had not plugged it all the way in and have made some bad connection or corrosion unless your pc is one big dust bunny. I never had that happen before and never heard it happen before. So I wouldn't count on it.

Erm random shutdowns can be caused by any component in the system.

 

[shilka]

You were shorting the board out

Hopefully its not damaged.

If that screw was the problem i feel so stupid i had checked it but if it has gotten lost the motherboard might have slid off the stand offs
I need to take the motherboard out and re-mount it it seems

Better turn it off and use the other machine i think i should test the whole system outside the case on the motherboard box

 

[eidairaman1]

If that screw was the problem i feel so stupid i had check it but if it has gotten lost the motherboard might have slid off the stand offs
I need to take the motherboard out and re-mount it it seems

Better turn it off and use the other machine i think i should test the whole system outside the case on the motherboard box

Yup just make sure the surface you are testing on is an insulator, if that box has a foil on it, it can cause a short as well

 

[shilka]

Yup just make sure the surface you are testing on is an insulator, if that box has a foil on it, it can cause a short as well

The cardboard box is not good enough? i dont understand what you mean?
If the motherboard is damaged i can still RMA it

 

[eidairaman1]

Ok if the motherboard box has a metallic foil on it, it can act as a conductor.

 

[shilka]

Ok if the motherboard box has a metallic foil on it, it can act as a conductor.

Its the Asus X570 Strix-E cardboard box

https://www.vortez.net/articles_file/43022_asus_rog_strix_x570-e_gaming_front_box.jpg

https://www.vortez.net/articles_file/43023_asus_rog_strix_x570-e_gaming_rear_box.jpg

Also now that that screw has been removed do you think i can use it now or should i not?
I know someone said look for anything shorting the board and i did look but everyone makes mistakes i somehow managed to miss it or it fell out when i worked on the PC yesterday

The old PSU could have been the casue of the shut downs before and the screw afterwards
Or the screw could have been lose all along

I did hear what sounded like something lose in there yesterday but i missed it becasue i was so tired
Could that be the cause of the random shut downs all along? could the motherboard have been damaged?

I am sory its 2 AM here i am tired confused and stressed out all at once

 

[eidairaman1]

Its the Asus X570 Strix-E cardboard box

https://www.vortez.net/articles_file/43022_asus_rog_strix_x570-e_gaming_front_box.jpg

https://www.vortez.net/articles_file/43023_asus_rog_strix_x570-e_gaming_rear_box.jpg

Also now that that screw has been removed do you think i can use it now or should i not?
I know someone said look for anything shorting the board and i did look but everyone makes and mistakes i somehow managed to miss it or it fell out when i worked on the PC yesterday

The old PSU could have been the casue of the shut downs before and the screw afterwards
Or the screw could have been lose all along

I did hear what sounded like something lose in there yesterday but i missed it becasue i was so tired
Could that be the cause of the random shut downs all along? could the motherboard have been damaged?

I am sory its 2 AM here i am tired confused and worried all at once

Yes its possible.

I say run the rig out of the case for a day then put back in