We'll thought I'd update. After shipping the card back to them, they received it Jan. 20th. I would think, since this is the second RMA, and they failed at shipping me the proper fan, meaning the card has been useless since November, that they would make getting the card back to me a priority. Nope. They have now had the card for over 2 weeks and have not fixed it and shipped it back or shipped me a replacement. I've called twice to check on the status, both times I was told they would check with the engineer assigned to repair the card and send me an email update. Of course, I receive nothing. Finally, today, I demand to speak to a manager. He then tells me that they need to replace the card completely because they don't have any of the fan they need in stock...and they also don't have any of the cards in stock. So I'll just have to wait for more cards to come in from overseas. No idea when that will be. But he was sure to make all right, he upgraded it to overnight shipping, whenever the card does finally come in... I definitely will not buy anything Gigabyte again. If they had any chance of saving me as a customer, they've completely blown it.