Monday, January 2nd 2023
AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating
AMD's latest GPUs have been reported to be experiencing overheating issues, with many users claiming that the vapor chamber cooler works better in a vertical rather than a horizontal position. Regardless of orientation, vapor chamber coolers should equal roughly the same heat dissipation performance and move the heat away from the source; however, testing showed that some reference AMD Radeon RX 7900 XTX GPUs feature defect coolers. According to the testing conducted by Roman "der8auer" Hartung, AMD's Radeon RX 7900 XTX RDNA3 GPUs are experiencing problems with overheating caused by a faulty vapor chamber design.
What der8auer found is that these coolers could have a defect in the manufacturing process, where the liquid inside the vapor chamber faces problems in circulation after condensation. It could relate to manufacturing issues of the cooler itself, with an inadequate amount of fluid or insufficient pressure inside the chamber. For more in-depth testing and performance benchmarks, see the video below. It is important to note that we didn't see other reports that replicate this behavior, so always take these reports with a dash of salt.
What der8auer found is that these coolers could have a defect in the manufacturing process, where the liquid inside the vapor chamber faces problems in circulation after condensation. It could relate to manufacturing issues of the cooler itself, with an inadequate amount of fluid or insufficient pressure inside the chamber. For more in-depth testing and performance benchmarks, see the video below. It is important to note that we didn't see other reports that replicate this behavior, so always take these reports with a dash of salt.
https://www.techpowerup.com/
286 Comments on AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating
Just like with the 12v situation there were tons and I mean tons of people online saying they had that issue when in reality almost no one actually did. While debauers video and title is probably the most tame of them so far other people are using his video as justification to make even more sensationalized videos such as JaysTwoCents saying "avoid at all costs". again according to the videocardz article this is only affecting the xtx models yet there were/are people claiming to have the issue with the xt, whats that about? there are people making completely false claims about an entire line of products because of these youtubers. Just go look back at JaysTwoCents videos about the 12v connector, he's terrible about these types of situations and jumps the gun waaayyy too quick to get views on his videos. I've always felt debauers videos were better because he didnt do that sort of thing but here he is making claims his own testing doesnt even back up. And hoesntly I think it's because of debauers reputation that a lot of people feel they can make sensationalized videos and feel safe doing it because they trust debauers claims. which goes back to my original point of when you've got a position like he does you should take more care when making such statements.
arstechnica.com/gadgets/2023/01/amd-says-a-limited-number-of-7900-xtx-gpus-have-a-thermal-throttling-problem/
This is the most sane well grounded take I've seen so far, not the "sky is falling" youtuber take that is spreading across the internet right now.
At the end of the day, its a product and there will always be a batch of bad manufacturing or QC and this is just so happened with a couple or several XTX MBAs. I have not seen any reports of XT MBA with this issue, I haven't got that issue so far and as mentioned in my previous post. My junction temp was around 75c, my undervolt + power limit at 15%(target boost clock 2760mhz), the temps are between 60-65c while playing games which is great so far.
The internet has just turned into a political game and moaning fest, just get on with it when it comes to products. All these people need to do is just return it to whoever they bought it from, get a refund or exchange and call it a day.
Chances are the people who have spent 800-1k+, probably have a spare GPU lying around if they have to wait for any warranty work or 100-200 bucks to buy a temp card to use as back up while they wait.
Man the incompetence is off the chart
No recall, just RMA if you have this issue as it a "very small % " of all distributed cards.
All is left is to see how small is that "very small".
My put some off and choose other GPU or in general- I see no reason to prefer the MBA XTX from now, on unless water-cooled.
AMD should reach to those affected and offer them replacement plus recall the whole "small batch" affected if they want to have people buying the MBA XTX without concerns and in peace of mind.
So what basically AMD said is- don't buy our reference product anymore (MBA XTX) and go for ABI.
And by that "avoid at all cost" sound no too far fetched. I would have said "avoid unless under water"
Cus how can you recommend a product that is known to have issue and can possibly behave abnormaly bad while there so many other options?
They could have pulled one of leather jacket boys tried and true responses. Assure the world that your users are the problem, essentially saying they are idiots incapable of the most minor part of installing a GPU. Plugging in the cable... hahaha.
Does anyone with ANY kind of common sense believe this is their only damage control plan? Please. Lisa Su is no fool. They have likely identified any and all bad batches and either have already pulled them or are in the process of pulling them out of their retail channels. The chances of her just kicking back and waiting for the effected units to come back to them is asinine.
I look forward to hearing what tomorrow brings.
Nv has no credibility other than being a corrupt corporation, just as you dont have any credibility here.Oversensationalized kneejerk reactions from youtubers is unnecessary. Derbaurer should be ashamed of himself.Because not all batches exhibit the issue.
AMD did good addressing the problem and take responsibility. Let's hope the matter is done and that the number of RMA indeed will be very small.
AMD support reddit post
Another reason why AMD GPU has poor reception in Asia, we don't have customers protection laws, so people will always go for reputable brand.
If they know it`s just a small batch and can isolate it, as Scott say, they know the possibly affected GPU serials. Why not reaching to the owners and offer a replacement and instead let them to do the testing and reaching out (if the owner even know about is)?
The result downclock can be 10-20% less pref according to Der8auer testing- that`s not a small drop.
It raise the suspicious that they don't really know which cards\batch are affected so it can be a broader issue.
And now with his whole gpu going up in smoke I don’t know what he’s trying to prove. He goes on and on about understanding that these two issues probably aren’t connected and talks about not making bad PR for AMD but why even have that in the video if not to conflate the two things? He says one thing but his actions are the opposite. Like what purpose does this video serve other than propping himself up and trying to make amd look bad even though they’ve made a reasonable response to the whole thing?
If anything this video further proves that buying known broken cards from your own viewers to try and prove that the issue is widespread is not a good way to do that. There’s clearly something wrong with that card that doesn’t have anything to do with the vapor chamber and that in itself could be causing the performance and heating issues. And on top of that we don’t actually know what was done to that card before he got it. There’s just too many holes in his testing and reasoning.
And just wait and see there will be a ton of other YouTubers digging in along with him saying now the over heating issue is starting fires in gpus. Regardless of him saying not to conflate the two he’s clearly linking them together by making this video. That’s some next level double speak he’s got going on.
and yes amd admitted that they messed up with this issue. But they were investigating it and determining the root cause and when they made a determination they made a statement about it. derbauer is clearly trying to make a mountain out of a mole hill and get more views on his videos.