Wednesday, October 25th 2017

"Not So Fast": Bungie Automatically Bans Destiny 2 PC Players With Overlays

Urgent message to all would-be Destiny 2 PC players: Bungie has enabled an extremely strict, no holds-barred permanent account-banning system with Destiny 2, which activates so long as you have any kind of application with process hooks / overlay features. This is true for Twitch, Discord, MSI Afterburner, OBS, XSplit, Skype, TeamSpeak, HWMon, AIDA, as well as some hardware vendor overlays such as ASUS Tweak and Corsair Link software, GeForce Experience's FPS counter... The message screen, "Not so Fast", indicates that players have been banned, without forewarning or any further explanation.

There's a meltdown going on in Bungie's official PC Support forums, where most of the threads have been started - and then added to - by banned users. In some cases, users are banned even before entering the character creation screen; some more fortunate ones can even get to thew first three minutes of the intro video. A post from a Bungie Forum moderator didn't do much to instill confidence: "In Destiny there are account restriction and bans,", Bungie moderator "Kellogs" writes. "Restrictions are only temporary but must be waiting out while bans are permanent. Please note that Bungie will not discuss or overturn account restrictions or bans."
It's interesting to note that the same moderator indicated that some apps that might be incompatible with Destiny 2 - read, all of the above - would result in the game not launching, but not on a ban. This seems to be in line with Bungies' terms and conditions on PC overlay support, but nevertheless, hasn't stopped many, many users from calling that claim an outright lie. Apparently, a not insignificant number of users have seen themselves banned, instead of a game application fail to run instance.

If you've bought a digital Battle.Net key for the game, and have been banned due to this inexcusable usage of blind banning, you may have some luck in requesting a refund directly from Blizzard support. Users who have bought a physical version fo the game, however, will see their refunds be much less likely.Sources: Bungie Forums, TPU Forums user @ One Moar
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86 Comments on "Not So Fast": Bungie Automatically Bans Destiny 2 PC Players With Overlays

#1
Rehmanpa
What the fuck has this world come to... this is absolutely ridiculous. Guess I know what game I'm not buying (not like I would after the horrible first one)
Posted on Reply
#2
silentbogo
Same thing started in Quake Champions not too long ago. It's more lax and bans can be appealed, but the auto-ban system is pretty much the same.
Yet, it took "only" 5 months of complains about aimbot users for ID to finally admit that they have a cheater problem.
Though, it's not as strict and probably has a whitelist for Steam Overlay, NV Shadowplay, Twich, Teamspeak, Afterburner and other popular software, cause so far there were only few complaints from users, who also forgot or refused to mention the exact overlay they were using.

Seems like Bungie went overboard on this anticheat - the game barely came out and there are probably no aimbots or other hacks for this game yet.
Posted on Reply
#3
StrayKAT
silentbogo said:

Seems like Bungie went overboard on this anticheat - the game barely came out and there are probably no aimbots or other hacks for this game yet.
I think overboard is an understatement.. especially considering how it screws people with stuff like Corsair link and the Asus software (AISuite?). It's just bad design. As I said in another thread, they seem to just develop this crap willy nilly and live in their own world where compatability isn't a factor (when it's ALWAYS a factor).
Posted on Reply
#4
Rehmanpa
StrayKAT said:
I think overboard is an understatement.. especially considering how it screws people with stuff like Corsair link and the Asus software (AISuite?). It's just bad design. As I said in another thread, they seem to just develop this crap willy nilly and live in their own world where compatability isn't a factor (when it's ALWAYS a factor).
I'd say it's worse than bad design, it's basically illegal. How can you sell a $60 game and instantly ban someone without even forewarning them about running other programs? Seems illegal to me.
Posted on Reply
#5
natr0n
There is gonna be a shitstorm on the horizon.
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#6
wiak
bungie bans overlays, they forgot that everyone has one kind of overlay, steam has one BY default, AMD Relive has it on by default, Geforce ShadowPlay has it by default, Xbox DVR which is built into windows has it

so this is insanely stupid of them to do, they simply wiped most of their fcking player base lol
Posted on Reply
#7
Gmr_Chick
Rehmanpa said:
I'd say it's worse than bad design, it's basically illegal. How can you sell a $60 game and instantly ban someone without even forewarning them about running other programs? Seems illegal to me.
To echo your point, I'd say it's basically illegal, not to mention a very f*&^ed up way of doing things. Cheaters are one thing, but banning somebody who just wants to play the game they spent $60 on, but doesn't know of this crap Bungie is trying to pull? That's just f^&$ed
Posted on Reply
#8
Prima.Vera
I think a warning should be issued first like, "please disable your overlay thing and restart the game" would be perfect. But blocking without warning is the most idiotic and cretin thing ever.
Posted on Reply
#9
Bytales
I played last night up to Level 7, i believe, then my Internet crashed at about 3 PM CEST. I tried to Launch fraps to see my FPS and it didnt work. Didnt thought much of it though !
Lucky me i wasnt running any "ilegal" applications in the Background.

Anyways, this is messed up. If they are really serious about it, they should have the game not Launch if illegal applications are detected, not permaban accounts if a detection of illegal applications occur.

This is messed up. I cant believe i waited 2 months to Play Destiny 2 only to risk of loosing my account if my wife decides to run an illegal application while i'm away and leave it running.

I guess i'll have to check what applications are running every time i start the game.
This is messed up.

And speaking of this. Is there any way to see my FPS while ingame, since Fraps is not working!

Later EDIT:
They say Teamspeak doesnt work? How about Blizzards built into blizard launcher Team Speaker ? It would be the most idiotic Thing ever for the Blizzard Team speak to create an account ban ! This is an interesting theory since a Player who reportedly tried to Play the game on a new Laptop with nothing but the Windows installed, still got banned.

I hope my account isnt banned when i arrive at home today because i had the nerve to run fraps yesterday.

Man, they Need to fix this sh up ! Im smeling a shit Tornado on the Horizon.
Posted on Reply
#10
StrayKAT
Rehmanpa said:
I'd say it's worse than bad design, it's basically illegal. How can you sell a $60 game and instantly ban someone without even forewarning them about running other programs? Seems illegal to me.
That too. My bad. That's the worst part of it. But I mean tech wise, this was stupidly shortsighted.

I'm not sure how they even came to these decisions. They're not even trying to be sensible.
Posted on Reply
#11
Bytales
I believe People should gather, and sue Bungie, in a People vs Company process, like they did with nvidia Geforce 970, a Class Action suit its called.
This is basically theft, what they are doing, which is a shame, because i think i will enjoy the game a lot.
Posted on Reply
#12
bug
Rehmanpa said:
What the fuck has this world come to... this is absolutely ridiculous. Guess I know what game I'm not buying (not like I would after the horrible first one)
Nothing out of the ordinary, really. People flock to games that take control out of their hands and puts it in some else's. Some else takes advantage of that. It's not even mildly surprising.
Posted on Reply
#13
Liviu Cojocaru
Oh crap this is so messed up, I feel bad for the people trying to play this...this is why I rarely pre-order games
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#16
Darmok N Jalad
I take it all overlays are banned because a cheater could spoof an innocent overlay to inject his/her cheat? Seems like the game should just alert the user and fail to launch unless the overlay is disabled. It’s certainly a sad state for gaming, but doesn’t this follow the console model fairly closely where any exploit attempt results in a console ban?
Posted on Reply
#17
Mike0409
There's lots of speculation here.. In the IT world lot's of weird "shit" happens. A zero response from Bungie doesn't mean they aren't listening but it does take time to gather the data and logs behind the reports from incoming players and they need to sort out all the bad eggs, especially if there were some hacks in that.

I can understand the public outcry, but facts need to be found before an actual statement can be issued to the public. I can bet that no one at Bungie got sleep last night as they scour code and logs to try and find the issue behind this. Will be interesting to see the facts unfold, as I for one spent a good 2 hours streaming to twitch using Geforce Experience last night before losing power to bad storms. Be interesting to see if I am banned when I get home from work.
Posted on Reply
#18
TheinsanegamerN
Man, bungie has fallen so far since the days of halo 3.

Mike0409 said:
There's lots of speculation here.. In the IT world lot's of weird "shit" happens. A zero response from Bungie doesn't mean they aren't listening but it does take time to gather the data and logs behind the reports from incoming players and they need to sort out all the bad eggs, especially if there were some hacks in that.

I can understand the public outcry, but facts need to be found before an actual statement can be issued to the public. I can bet that no one at Bungie got sleep last night as they scour code and logs to try and find the issue behind this. Will be interesting to see the facts unfold, as I for one spent a good 2 hours streaming to twitch using Geforce Experience last night before losing power to bad storms. Be interesting to see if I am banned when I get home from work.
OK, that doesnt excuse their, pardon my french, Fucking shittastic PR response. If they were just investigating, they should have said "we are investigating a potential issue and will let you know when developments occur" or something like that. You dont say "We will NOT be discussing or unbanning banned players" because that is a great way to get your community from 0-100% pissed off and see your sales plummet, and does not indicate any investigation whatsoever, but rather a horribly ignorant AAA mindset that they are above the players.

This is a rookie PR mistake you expect from an indie dev, not a multi million dollar dev with one of the biggest names of the industry. If a hidden rule is violated, you warn the player, not just ban them from using the $60 piece of software they just bought from you with no recourse. Such behaviour should not be tolerated.

Hopefully someone sues the everlasting hell out of bungie and activision for this.
Posted on Reply
#19
bug
Mike0409 said:
There's lots of speculation here.. In the IT world lot's of weird "shit" happens. A zero response from Bungie doesn't mean they aren't listening but it does take time to gather the data and logs behind the reports from incoming players and they need to sort out all the bad eggs, especially if there were some hacks in that.

I can understand the public outcry, but facts need to be found before an actual statement can be issued to the public. I can bet that no one at Bungie got sleep last night as they scour code and logs to try and find the issue behind this. Will be interesting to see the facts unfold, as I for one spent a good 2 hours streaming to twitch using Geforce Experience last night before losing power to bad storms. Be interesting to see if I am banned when I get home from work.
I wonder if you'd be so understanding after spending $60 (+tax) only to be greeted with a day 1 ban :D
Plus, this would have been easily avoided if Bungie was able to accept that no anti-cheat system is perfect from the start and gave it a few days before starting banning people.
Posted on Reply
#20
CounterZeus
Luckily I had no overlays running yesterday. Hopefully I can play tonight without being banned.. I paid €90 for this game :kookoo:
Posted on Reply
#21
Mike0409
bug said:
I wonder if you'd be so understanding after spending $60 (+tax) only to be greeted with a day 1 ban :D
Plus, this would have been easily avoided if Bungie was able to accept that no anti-cheat system is perfect from the start and gave it a few days before starting banning people.
I did spend $60 on the game through battle.net. Now I haven't been banned yet, but doesn't mean it won't happen when I power up tonight! :)

I'm not sure if this anti-cheat system was enabled during the Beta and there were no reports at that time of these things happening. There was also posting's on their website about OBS and streaming during that time.

But how are we even sure it's their anti-cheat system that is causing these bans? Issuing hasty responses without facts can be just as bad as not issuing a statement.

Who know's maybe it is a bad batch of game keys part of hardware bundles, or these keys were stolen and or obtained otherwise and they are scrubbing their system of these bad keys and that results in a ban?
Posted on Reply
#22
RejZoR
And yet people just continue to buy stuff from such companies. When will you all learn?

Refund their garbage game en mass. They'll beg you all to come back. And then don't. That will teach the greedy assholes.
Posted on Reply
#23
bug
Mike0409 said:
I did spend $60 on the game through battle.net. Now I haven't been banned yet, but doesn't mean it won't happen when I power up tonight! :)

I'm not sure if this anti-cheat system was enabled during the Beta and there were no reports at that time of these things happening. There was also posting's on their website about OBS and streaming during that time.

But how are we even sure it's their anti-cheat system that is causing these bans? Issuing hasty responses without facts can be just as bad as not issuing a statement.

Who know's maybe it is a bad batch of game keys part of hardware bundles, or these keys were stolen and or obtained otherwise and they are scrubbing their system of these bad keys and that results in a ban?
I was just saying, they put themselves in a position to issue a statement, I wouldn't cut them any slack over this.
They could have done this analysis prior to starting banning people and then they could have answered any question promptly. But they chose not to.
Posted on Reply
#24
Gasaraki
Mike0409 said:
I did spend $60 on the game through battle.net. Now I haven't been banned yet, but doesn't mean it won't happen when I power up tonight! :)

I'm not sure if this anti-cheat system was enabled during the Beta and there were no reports at that time of these things happening. There was also posting's on their website about OBS and streaming during that time.

But how are we even sure it's their anti-cheat system that is causing these bans? Issuing hasty responses without facts can be just as bad as not issuing a statement.

Who know's maybe it is a bad batch of game keys part of hardware bundles, or these keys were stolen and or obtained otherwise and they are scrubbing their system of these bad keys and that results in a ban?
It was there in beta. They said no overlays will work or allowed.
Posted on Reply
#25
Mike0409
bug said:
I was just saying, they put themselves in a position to issue a statement, I wouldn't cut them any slack over this.
They could have done this analysis prior to starting banning people and then they could have answered any question promptly. But they chose not to.
Hate to say it but a lot of these systems rely on automation. No company has the staff to review/examine all bans or instances of a ban. They program the system and let it run, or program in a certain set of parameters such as stolen game keys. Then they filter out the mess when people being to report issues.

And analysis on a Day 1 launch? No one is going to be re-active on that, all pro-active responses.

I'm also reading that bans are being lifted now from a number of users on Bungies forums.
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