Wednesday, October 10th 2018

Microsoft Starts new Rollout of October 2018 Update, Says Flaws are Fixed

Microsoft has begun shipping an updated version of the dreaded October 2018 Update, that deleted some users' files. In a first phase, the new version of Windows 10 1809, using build number 17763.17 is now available to Windows Insiders. For users who already have October Update installed, a patch is available in the form of KB4464330.

Microsoft's John Cable, Director of Program Management, Windows Servicing and Delivery said: "We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation."
The company also shed some light on what really happened when users lost their files:

"This occurred if Known Folder Redirection (KFR) had been previously enabled, but files remain in the original "old" folder location vs being moved to the new, redirected location. KFR is the process of redirecting the known folders of Windows including Desktop, Documents, Pictures, Screenshots, Videos, Camera Roll, etc. from the default folder location, c:\users\username\, to a new folder location.
In previous feedback from the Windows 10 April 2018 Update, users with KFR reported an extra, empty copy of Known Folders on their device. Based on feedback from users, we introduced code in the October 2018 Update to remove these empty, duplicate known folders. That change, combined with another change to the update construction sequence, resulted in the deletion of the original "old" folder locations and their content, leaving only the new "active" folder intact."

According to Microsoft, today's update contains the following:
  • Addresses an issue where an incorrect timing calculation may prematurely delete user profiles on devices subject to the "Delete user profiles older than a specified number of day" group policy.
  • Security updates to Windows Kernel, Microsoft Graphics Component, Microsoft Scripting Engine, Internet Explorer, Windows Storage and Filesystems, Windows Linux, Windows Wireless Networking, Windows MSXML, the Microsoft JET Database Engine, Windows Peripherals, Microsoft Edge, Windows Media Player, and Internet Explorer.
Sources: Microsoft Changelog, Blog Post
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33 Comments on Microsoft Starts new Rollout of October 2018 Update, Says Flaws are Fixed

#1
RCoon
Gaming Moderator
People were complaining about this issue before they pushed the update out officially. Why didn't they listen until after consumers lost their data.
Posted on Reply
#2
Tsukiyomi91
when a rare problem starts affecting users, only then they respond? Guess I won't be updating to October Update....
Posted on Reply
#3
Frick
Fishfaced Nincompoop
I'll just post this here too because it really is so very stupid.

"The October 2018 Update tried to tidy up this situation. When KFR is being used, the October 2018 Update will delete the original, default Known Folder locations. Microsoft imagined that this would simply remove some empty, redundant directories from your user profile. No need to have a Documents directory in your profile if you're using a redirected location, after all. The problem is, it neither checked to see if those directories were empty first, nor copied any files to the new, redirected location. It just wiped out the old directory, along with anything stored within it. Hence the data loss."

https://arstechnica.com/gadgets/2018/10/microsoft-fixes-october-update-file-deleting-bug-resumes-insider-testing/
Posted on Reply
#4
Ferrum Master
It should be version 1809 not the 1803... date and month is the code... 18.3 is 18th march.
Posted on Reply
#5
ShurikN
"Ferrum Master said:
It should be version 1809 not the 1803... date and month is the code... 18.3 is 18th march.
First two numbers should represent the year, and other two the month of release.
Posted on Reply
#6
Salty_sandwich
"RCoon said:
People were complaining about this issue before they pushed the update out officially. Why didn't they listen until after consumers lost their data.
thing is when you mention "people were complaining about this issue before they pushed the update out officially" the people who lost data don't like it :/

They very quick to ignore that fact or simply dismiss it, rather than except it, so every excuse under the sun to why it's not their fault.
Posted on Reply
#7
W1zzard
"Ferrum Master said:
It should be version 1809 not the 1803... date and month is the code... 18.3 is 18th march.
Fixed
Posted on Reply
#8
Vayra86
"RCoon said:
People were complaining about this issue before they pushed the update out officially. Why didn't they listen until after consumers lost their data.
Because the pressure is on, there is more work than there are people to do it, and people start making silly decisions so they can go home in time for dinner. Its all about time and money in the end, and its more fashionable these days to 'fail fast'.
Posted on Reply
#9
ssdpro
Same multi-decades old wisdom always applies: If you own a computer, maintain a backup especially if you want to claim "FIRST!" when it comes to update time. The time of update is optional as is keeping a backup (unfortunately).
Posted on Reply
#10
trog100
i run macrium reflect.. it keeps a daily back up of my C drive.. i also run a small 120 g boot drive to make back ups easier.. i also keep a clone ssd but am a bit lazy in keeping it up to date.. time i did another one i think.. macrium does clones as well..

but i still hate these six monthly updates..

trog
Posted on Reply
#11
Readlight
That's why it's better to store your things in other partition or another storage device. not user folder. Windows is not reliable
Posted on Reply
#12
xkm1948
Broadwell-E OC bug fixed yet?
Posted on Reply
#13
ExV6k
"xkm1948 said:
Broadwell-E OC bug fixed yet?
What bug? :O
Posted on Reply
#15
lexluthermiester
This is positive. That turn-around didn't take to long. We'll see if it works well though..
Posted on Reply
#17
bug
"RCoon said:
People were complaining about this issue before they pushed the update out officially. Why didn't they listen until after consumers lost their data.
Ha, I just read about what the issue actually was ans pretty puzzled nobody picked up on it in time. But you're saying people actually did.

"jsfitz54 said:
MS has not updated the download page yet. April 1803... https://www.microsoft.com/en-us/software-download/windows10

@W1zzard : For those that lost files, does this CU Patch work to recover those files?
The key to recovering deleted files is not to write anything on the drive. Even if the new patch would have a recovery mechanism built in, you'd still need to do some disk writing (download patch, unpack) on top of the writes the OS routinely does. The best way to recover those files is to use standard recovery software after you move the drive to another computer or, better yet, from a bootable USB stick.
Posted on Reply
#18
trparky
It's still definitely a much deserved black eye on Microsoft's face. This shit should have never happened if they had tested for this but of course because they fired their QA department they didn't catch this. Way to go Microsoft, you suck!
Posted on Reply
#20
jsfitz54
"eidairaman1 said:
IT'S A TRAP!
Spring or snare?
Posted on Reply
#21
eidairaman1
The Exiled Airman
"jsfitz54 said:
Spring or snare?
Both with a flame thrower
Posted on Reply
#22
Konceptz
Not sure if the patch fixed my BSODs or re-enabling a page file to allow memory dumps to be created resolved it, but I've been online for the last several hours without a BSOD. Before it was blue screening every almost every hour.

Only issue I'm having now is that dark mode only works on settings windows and not file explorer on my AMD system.

Intel systems show no issues at all now.
Posted on Reply
#23
eidairaman1
The Exiled Airman
"Konceptz said:
Not sure if the patch fixed my BSODs or re-enabling a page file to allow memory dumps to be created resolved it, but I've been online for the last several hours without a BSOD. Before it was blue screening every almost every hour.

Only issue I'm having now is that dark mode only works on settings windows and not file explorer on my AMD system.

Intel systems show no issues at all now.
Report to both AMD and Microsoft.

Fresh chipset/gpu drivers might fix or another patch might be needed from ms...
Posted on Reply
#24
xkm1948
Nah I am still blocking this. These Win10 updates are getting wacky every time.
Posted on Reply
#25
bug
While I don't particularly dislike automatic updates, I still miss being able to avoid fixes related to hardware I'll never own (i.e. "KBxxxxxx - fixes for connecting a SCSI device after resuming from sleep").
Posted on Reply
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