Thursday, November 8th 2018

Microsoft Investigating Bug that Deactivates Windows 10 Pro Licenses

As if the missing files bug with Windows 10 version 1809 was not enough, Microsoft has more on their plate to tackle with some reports coming from consumers that their Windows 10 Pro digital license was suddenly showing up as deactivated. This was reported by multiple Reddit users first, in an account that seemed to not be restricted to any specific region either. Indeed, many of the affected got further notices by the OS that the license was for Windows 10 Home instead, and that they had to now install that specific variant.

To their credit, Microsoft were quick to take notice of this obvious bug and one of their support team members went on to say that "Microsoft has just released an Emerging issue announcement about current activation issue related to Pro edition recently. This happens in Japan, Korea, American and many other countries. I am very sorry to inform you that there is a temporary issue with Microsoft's activation server at the moment and some customers might experience this issue where Windows is displayed as not activated. Our engineers are working tirelessly to resolve this issue and it is expected to be corrected within one to two business days." This was followed up by a statement from Jeff Jones, a senior director at the company, who went on to say "A limited number of customers experienced an activation issue that our engineers have now addressed. Affected customers will see resolution over the next 24 hours as the solution is applied automatically. In the meantime, they can continue to use Windows 10 Pro as usual."

If you happen to have this issue, try out the activation troubleshooter to see if the update was applied, and that should help resolve the bug.
Source: Windows Support
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47 Comments on Microsoft Investigating Bug that Deactivates Windows 10 Pro Licenses

#26
INSTG8R
My Custom Title
eidairaman1
Go back to 7 Pro
That means I’d need a new license...
Posted on Reply
#27
cadaveca
My name is Dave
Well, I have had this TR 1950X system up and running, un-activated, since December/January.

Now it's activated? Guess this issue isn't all bad... :P


:roll:
Posted on Reply
#28
R-T-B
TheinsanegamerN
Meanwhile my "activated" version is running just hunky dory. In fact, very few of the bugs that affect customers seem to affect me.

Just another black mark against DRMed black box software, and another instance where the warez version works better then the official version.
yeeeeman
The best fix for this is to download microsoft toolkit, press ez-activator button and forget about it.
Can we quit skirting forum rules by admitting to, or worse, recommending piracy?
Posted on Reply
#29
GoldenX
R-T-B
Can we quit skirting forum rules by admitting to, or worse, recommending piracy?
It's not piracy if you have your license.
Posted on Reply
#30
INSTG8R
My Custom Title
GoldenX
It's not piracy if you have your license.
Which all of us should have from owning Win 7/8
Posted on Reply
#31
eidairaman1
The Exiled Airman
INSTG8R
Which all of us should have from owning Win 7/8
Problem I heard is once you use the win 7 license to upgrade to 10 you cant re use it for 7 but only 10.

Thats why I do fresh OS installs only
Posted on Reply
#32
INSTG8R
My Custom Title
eidairaman1
Problem I heard is once you use the win 7 license to upgrade to 10 you cant re use it for 7 but only 10.

Thats why I do fresh OS installs only
Sure but how many people go back? I’ve reinstalled Win 10 at least 3 times since it s come out. Because it’s tied to your MS account it just reactivates every time.
Posted on Reply
#33
lexluthermiester
INSTG8R
That means I’d need a new license...
Easily done;
https://www.scdkey.com/microsoft-windows-7-home-premium-oem-cd-key-global_1536-20.html
https://www.scdkey.com/microsoft-windows-7-pro-oem-cd-key_1338-20.html

eidairaman1
Problem I heard is once you use the win 7 license to upgrade to 10 you cant re use it for 7
That's not true. I have reused Win7 keys to install 7 again after using them to get the upgrade to 10. You can go back if you want to.
Posted on Reply
#34
R-T-B
eidairaman1
Problem I heard is once you use the win 7 license to upgrade to 10 you cant re use it for 7 but only 10.

Thats why I do fresh OS installs only
This is false in my experience.

GoldenX
It's not piracy if you have your license.
I mean, that's debatable in and of itself, but they were recomending it to people who they have no means of knowing are licensed. I mean, even piracy software if it must be used as a solution to a problem (like with no-cd cracks of obsolete software) is still not appropriate for this forum. Period. There are better sites for that.
Posted on Reply
#35
INSTG8R
My Custom Title
lexluthermiester
Easily done;
https://www.scdkey.com/microsoft-windows-7-home-premium-oem-cd-key-global_1536-20.html
https://www.scdkey.com/microsoft-windows-7-pro-oem-cd-key_1338-20.html


That's not true. I have reused Win7 keys to install 7 again after using them to get the upgrade to 10. You can go back if you want to.
Not saying you can’t buy keys my point was Win 10 is pretty much a perpetual key barring you don’t try to put it on a new/different machine and we all got one free. If I wanted to go back to 7 I’d need to purchase a new key as I did 4 times in Win7s lifetime. As Win 7/8 owners we all could use our keys to upgrade for free
Posted on Reply
#36
FordGT90Concept
"I go fast!1!11!1!"
Well this is concerning that Windows can randomly decide to deactivate itself. I'm less concerned about the immediate problem and more concerned about Microsoft's apparent ability to delicense installations long after the license has been accepted. Does this mean machines that aren't internet connected can delicense themselves whenever? Or is Windows periodically connecting to a server when the machine is online that reauthorizes it? In either case, it's DRM that for all intents and purposes should not exist. Consumer protection agencies should get on Microsoft for implementing such a thing.
Posted on Reply
#37
R-T-B
FordGT90Concept
In either case, it's DRM that for all intents and purposes should not exist. Consumer protection agencies should get on Microsoft for implementing such a thing.
You missed the boat for that with XP's release.
Posted on Reply
#38
FordGT90Concept
"I go fast!1!11!1!"
There's nothing wrong with activations but constant verification stinks of the most draconian of DRM every implemented like Star Force 3 (Chaos Theory), some implementations of SecuROM 7 (Spore), and some always online games like SimCity and Hitman that will throw a fit if you so much as have an internet hiccup.

Microsoft will probably get class action sued for this.
Posted on Reply
#39
Gorstak
Allegedly, they solved the issue
Posted on Reply
#40
R-T-B
FordGT90Concept
There's nothing wrong with activations but constant verification stinks of the most draconian of DRM every implemented like Star Force 3 (Chaos Theory), some implementations of SecuROM 7 (Spore), and some always online games like SimCity and Hitman that will throw a fit if you so much as have an internet hiccup.

Microsoft will probably get class action sued for this.
I mean I've had machines offline for years so it's not "if I fail to phone home I will scream "pirate!""

It's more for some reason every activatiom server for retail returned "false" for a day. If you were offline nothing would've happened, ironically.

And if you are upset that it checks in with an activation server periodically, again, this started with the MS Genuine campaign in the xp era. Nothing new and been public knowledge for a while. You missed the outcry boat a decade ago.
Posted on Reply
#41
FordGT90Concept
"I go fast!1!11!1!"
R-T-B
And if you are upset that it checks in with an activation server periodically, again, this started with the MS Genuine campaign in the xp era. Nothing new and been public knowledge for a while. You missed the outcry boat a decade ago.
Except that you would have to click something to authenticate your Windows is activated (e.g. downloading setup files for a Windows feature). This, on the other hand, just happened. I don't think Microsoft has said what triggered the authentication verification. It's like coming home one day and finding someone stole your house.
Posted on Reply
#42
R-T-B
FordGT90Concept
Except that you would have to click something to authenticate your Windows is activated
It was distributed as a Windows Update and included in Service Pack 3 media. No clicking. Just fun on desktop notifications and activation invalidation if it found piracy.

FordGT90Concept
I don't think Microsoft has said what triggered the authentication verification.
If it can contact a server online, it will. If it can't, status-quo. Again, it's done this for a while. Every post vista product and some XP products.
Posted on Reply
#43
remixedcat
is MS and BugThesda competing to durrrr the best or what? lol
Posted on Reply
#44
rtwjunkie
PC Gaming Enthusiast
R-T-B
I mean I've had machines offline for years so it's not "if I fail to phone home I will scream "pirate!""

It's more for some reason every activatiom server for retail returned "false" for a day. If you were offline nothing would've happened, ironically.

And if you are upset that it checks in with an activation server periodically, again, this started with the MS Genuine campaign in the xp era. Nothing new and been public knowledge for a while. You missed the outcry boat a decade ago.
This would explain why my W10 systems are all fine. I didn’t turn them on during those couple days.
Posted on Reply
#45
FordGT90Concept
"I go fast!1!11!1!"
All of my systems are on 1803 and didn't have a problem. If it only affected 1809 that could explain it; however, I know a lot of people running 1809 that had their machines running during that timeframe and they too were unaffected.

I wish Microsoft would put out a bulletin detailing what happened and why.
Posted on Reply
#46
biffzinker
My Win 10 Pro 1803 install deactivated. Before that I did have 1809 installed.
Posted on Reply
#47
Prima.Vera
Just Windows as a service working great...
Posted on Reply
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