Friday, March 20th 2026
Crimson Desert Lacks Intel Arc Support, Developer Tells Arc Gamers to Seek Refunds for the Game
Gamers with Intel Arc GPUs hoping to have a go at Crimson Desert are in for a rude surprise. Its developer, Pearl Abyss, stated that the game does not support Intel Arc graphics cards. What this means in practice, is that the developer will not fix any bugs or issues arising from trying to play the game on Arc GPUs. While apologizing for the inconvenience caused, Pearl Abyss, in an FAQ entry, said that gamers who bought the game expecting Intel Arc support should try to seek refunds for the game. To date, AMD and NVIDIA have released GPU drivers with optimization for Crimson Desert. AMD's Adrenalin 26.3.1 WHQL and NVIDIA's GeForce 595.79 WHQL include day-zero optimization for the game. The game also leverages several AMD-exclusive gaming technologies, including FSR 4.1 upscaling, and ray regeneration.
Sources:
Pearl Abyss, VideoCardz

27 Comments on Crimson Desert Lacks Intel Arc Support, Developer Tells Arc Gamers to Seek Refunds for the Game
Do they justify that with the fact that Intel represent only 1% market share when their partner AMD sit at 5% ?
Tomorrow: Only works on NVIDIA. Radeon, Arc, and Adreno users need not purchase.
Realistically, as long as they aren't going out of their way to block Intel GPUs, it shouldn't even matter. Graphics APIs exist for this reason, and if a GPU supports a specific API, it should work with any games that use said API.
If it does come to that, they can go fuck themselves.
I hope this doesn’t set a precedent.
May simply be because they dont have any Arc GPUs at their HQ for their devs to support the game on.
Hopefully someone here can test it. I'd test it on my B50, but a game having Denuvo is an automatic no-buy from me.
This is definitely a case where a free demo would be nice.
I'm also curious, if they're specifically blocking Arc GPUs, if OptiScaler's spoofing feature would be able to bypass it.
I’ll be getting my refund.
Ryzen 5 9600x
32gb DDr5 6000
Arc 580
www.pcgamer.com/hardware/graphics-cards/crimson-desert-will-not-boot-on-intel-arc-graphics-cards-and-users-are-being-encouraged-to-refund-the-game/?utm_source=chatgpt.com
this is the reason DX12 or vulkan (or...) came out so that the developers can use these APIs and not have to worry about doing a different API per videocard
so now I am wondering, what is broken in the Intel drivers that caused this?
I wonder if it would work in Linux. That would confirm if it's intentional.This sets a really dangerous precedent. I'd rather have a subpar experience than have a game be artificially blocked (hell, I originally played through Skyrim on an HD 3000 at 400p and 20FPS). The whole INT8 FSR4 debacle is similar to this. So what if the performance overhead is worse than FSR3; as long as it performs better than native and looks better than FSR3 (and XeSS), I'll happily use it.
Hopefully there's more pushback around this before it infects other games (there won't be).
None of this matters anyway since I have no intention of buying this game (especially after this). I just like complaining.
It’s a pity, because Intel’s iGPUs could probably handle it at low settings, considering it only requires the compute power of something like a GTX 1060 for 900p.
This shouldn’t be happening, and it definitely shouldn’t set a bad precedent.
I've never seen such nonsense. This GPU supports all APIs and hardware features.😏
The reason why DirectX, Vulkan and other APIs exist is so that Game developers create games which interact with API, not with the GPU. GPU driver plugs into the other side of the API. Unless there are brand specific features, like DLSS, which just won't show up when unsupported, the game coded for an API which in turn is supported by the GPU should "just work" (may need optimization, but should work).
Blocking a GPU completely, when abstraction layers exist, is either explainable by stupidity or by mischief. I think Devs were probably looking for money/sponsorship, which intel may have refused. Smells like extortion.
I won't be at all surprised if this is what leaks out soon.
I havent bought intel GPUs ever, so not that this concerns me in that regards, but this is highly anti-consumer and anti-competitive.