Friday, March 20th 2026

Crimson Desert Lacks Intel Arc Support, Developer Tells Arc Gamers to Seek Refunds for the Game

Gamers with Intel Arc GPUs hoping to have a go at Crimson Desert are in for a rude surprise. Its developer, Pearl Abyss, stated that the game does not support Intel Arc graphics cards. What this means in practice, is that the developer will not fix any bugs or issues arising from trying to play the game on Arc GPUs. While apologizing for the inconvenience caused, Pearl Abyss, in an FAQ entry, said that gamers who bought the game expecting Intel Arc support should try to seek refunds for the game. To date, AMD and NVIDIA have released GPU drivers with optimization for Crimson Desert. AMD's Adrenalin 26.3.1 WHQL and NVIDIA's GeForce 595.79 WHQL include day-zero optimization for the game. The game also leverages several AMD-exclusive gaming technologies, including FSR 4.1 upscaling, and ray regeneration.
Sources: Pearl Abyss, VideoCardz
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27 Comments on Crimson Desert Lacks Intel Arc Support, Developer Tells Arc Gamers to Seek Refunds for the Game

#1
Inferna
What a never ending joke.
Do they justify that with the fact that Intel represent only 1% market share when their partner AMD sit at 5% ?
Posted on Reply
#2
sam_86314
Today: No Intel Arc support.
Tomorrow: Only works on NVIDIA. Radeon, Arc, and Adreno users need not purchase.

Realistically, as long as they aren't going out of their way to block Intel GPUs, it shouldn't even matter. Graphics APIs exist for this reason, and if a GPU supports a specific API, it should work with any games that use said API.

If it does come to that, they can go fuck themselves.
Posted on Reply
#3
Rexter
This is absolute bullshit. What kind of strange quirks did they build into their engine? If it’s DX12, then any DX12 compliant gpu should work. I don’t own an ARC gpu but I’m mad about this solely out of principle. Yes it’s a minuscule percentage of users, but the fact that they simply block it outright is outrageous. Then there’s something fundamentally wrong with their engine and they aren’t following graphics API spec.

I hope this doesn’t set a precedent.
Posted on Reply
#4
The Quim Reaper
Korean Developers...do Intel even sell the Arc GPUs in Korea?

May simply be because they dont have any Arc GPUs at their HQ for their devs to support the game on.
Posted on Reply
#5
Kohl Baas
InfernaWhat a never ending joke.
Do they justify that with the fact that Intel represent only 1% market share when their partner AMD sit at 5% ?
Conveniently forgetting that both big consoles use AMD chips...
Posted on Reply
#6
Zendou
Has anyone tried with an Intel Arc card? I know the B580 was pretty popular. I have also run Black Desert on Arc and it worked fine, so not sure if they are using a different engine for Crimson Desert.
Posted on Reply
#7
Frick
Fishfaced Nincompoop
ZendouHas anyone tried with an Intel Arc card? I know the B580 was pretty popular. I have also run Black Desert on Arc and it worked fine, so not sure if they are using a different engine for Crimson Desert.
A quick Google says the game just won't start.
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#8
GrokTheRed
I love my B580 for what it cost 250.00 its an amazing card, sad more didn't buy it and Intel didn't market it harder. XESS looks great compared to FSR2/3
Posted on Reply
#9
sam_86314
FrickA quick Google says the game just won't start.
It still isn't clear, as some journos are saying the game doesn't launch, while others are saying it isn't supported without outright saying it won't launch.

Hopefully someone here can test it. I'd test it on my B50, but a game having Denuvo is an automatic no-buy from me.

This is definitely a case where a free demo would be nice.

I'm also curious, if they're specifically blocking Arc GPUs, if OptiScaler's spoofing feature would be able to bypass it.
Posted on Reply
#10
Blurpy
sam_86314It still isn't clear, as some journos are saying the game doesn't launch, while others are saying it isn't supported without outright saying it won't launch.

Hopefully someone here can test it. I'd test it on my B50, but a game having Denuvo is an automatic no-buy from me.

This is definitely a case where a free demo would be nice.

I'm also curious, if they're specifically blocking Arc GPUs, if OptiScaler's spoofing feature would be able to bypass it.
Bought the game just to test it, using my B580 it just doesn’t launch, opens then closes and gives a gpu device isn’t supported, this is so stupid. I really hope this doesn’t become a trend.

I’ll be getting my refund.

Ryzen 5 9600x
32gb DDr5 6000
Arc 580
Posted on Reply
#12
Athena
RexterThis is absolute bullshit. What kind of strange quirks did they build into their engine? If it’s DX12, then any DX12 compliant gpu should work. I don’t own an ARC gpu but I’m mad about this solely out of principle. Yes it’s a minuscule percentage of users, but the fact that they simply block it outright is outrageous. Then there’s something fundamentally wrong with their engine and they aren’t following graphics API spec.

I hope this doesn’t set a precedent.
That's what I am wondering
this is the reason DX12 or vulkan (or...) came out so that the developers can use these APIs and not have to worry about doing a different API per videocard

so now I am wondering, what is broken in the Intel drivers that caused this?
Posted on Reply
#13
sam_86314
DAPUNISHERThis one has that smelly smell that smells smelly. Developer looks to be locking ARC out including iGPU. Question I have is whether it is a technical hurdle or there was a financial incentive. And who offered that incentive...

www.pcgamer.com/hardware/graphics-cards/crimson-desert-will-not-boot-on-intel-arc-graphics-cards-and-users-are-being-encouraged-to-refund-the-game/?utm_source=chatgpt.com
Looks like an intentional block (actually looks very similar to a Denuvo error). I would think GPU spoofing might be able to get around that, but it looks like it doesn't work for now.

I wonder if it would work in Linux. That would confirm if it's intentional.
Pearl Abyss might not want that small market to have a subpar gaming experience.
This sets a really dangerous precedent. I'd rather have a subpar experience than have a game be artificially blocked (hell, I originally played through Skyrim on an HD 3000 at 400p and 20FPS). The whole INT8 FSR4 debacle is similar to this. So what if the performance overhead is worse than FSR3; as long as it performs better than native and looks better than FSR3 (and XeSS), I'll happily use it.

Hopefully there's more pushback around this before it infects other games (there won't be).

None of this matters anyway since I have no intention of buying this game (especially after this). I just like complaining.
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#15
Darmok N Jalad
GrokTheRedI love my B580 for what it cost 250.00 its an amazing card, sad more didn't buy it and Intel didn't market it harder. XESS looks great compared to FSR2/3
Well, when it launched it was hard to get any cards. I was interested, but availability was bad, and by the time it was actually available, a used 6700xt was not only a better deal, but it was also marginally faster and would have better support against issues like these. I wouldn’t mind seeing intel succeed here, but they seem to have the worst luck building and selling GPUs.
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#16
john_
Intel issued a statement saying that they were in touch with the developers the whole time, offering them support and access to new hardware. It’s unfortunate that Intel ARC isn’t supported. I guess Qualcomm Snapdragons can’t run it either — but who really cares about those, right?
It’s a pity, because Intel’s iGPUs could probably handle it at low settings, considering it only requires the compute power of something like a GTX 1060 for 900p.
This shouldn’t be happening, and it definitely shouldn’t set a bad precedent.
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#18
lightning70
My concern is this: if they're selective today, tomorrow they might say about another game, "I'm forcing this processor, for example, it must have x3D memory."
I've never seen such nonsense. This GPU supports all APIs and hardware features.😏
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#19
mtosev
This is so stupid. Very bad for people who use Intel arc graphic cards.
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#20
RJARRRPCGP
sam_86314Looks like an intentional block
Like it's the pre-Arc days!
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#21
Easo
Not just a stupid decision, but an impressively stupid decision.
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#23
Soul_
Why does brand or type of GPU matter to the game?

The reason why DirectX, Vulkan and other APIs exist is so that Game developers create games which interact with API, not with the GPU. GPU driver plugs into the other side of the API. Unless there are brand specific features, like DLSS, which just won't show up when unsupported, the game coded for an API which in turn is supported by the GPU should "just work" (may need optimization, but should work).

Blocking a GPU completely, when abstraction layers exist, is either explainable by stupidity or by mischief. I think Devs were probably looking for money/sponsorship, which intel may have refused. Smells like extortion.
Posted on Reply
#24
DAPUNISHER


I won't be at all surprised if this is what leaks out soon.
Posted on Reply
#25
Soul_
DAPUNISHER

I won't be at all surprised if this is what leaks out soon.
Development of this game started in 2018. I wouldn't be surprised, as most of its dev happened when RTG was under Herkelman, it seems. And he was a shady SOB.

I havent bought intel GPUs ever, so not that this concerns me in that regards, but this is highly anti-consumer and anti-competitive.
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