Monday, December 14th 2020

CD Projekt RED Apologizes to Console Gamers for Buggy Cyberpunk 2077 Release, Offers Refunds

CD Projekt RED today issued an apology to gamers for a buggy release of Cyberpunk 2077, a game that the studio treated as its magnum opus. The open-letter apology addressed to gamers at large, and signed by CDPR higher-ups; in particular expressed regret to gamers on older-generation game consoles such as the PlayStation 4 and Xbox One. Cyberpunk 2077 looks and plays terrible on these older consoles, despite the studio charging the same $60 for the title. Game assets such as textures are of the lowest possible resolution, as is the geometry, draw-distance, and even crowds and character models. In particular, CDPR acknowledged the fact that before launch, the studio hadn't shown footage of how the game plays on these older consoles, which deprived gamers of making more informed choices.

As a token of apology, CDPR offered gamers on these older consoles full refunds on their games purchased on Xbox or PSN. Those with physical copies of the game may return it to their retailers for refunds. CDPR set up an e-mail support service for those facing difficulties in getting refunds. For those who decide to give CDPR a chance at redemption; the studio promised a major game patch slated for January 2021, and a follow-up second-patch in February. The PC version of Cyberpunk 2077 is getting regular updates through all the platforms it's sold on (GOG, Steam, and EGS).
Source: CD Projekt RED (Twitter)
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103 Comments on CD Projekt RED Apologizes to Console Gamers for Buggy Cyberpunk 2077 Release, Offers Refunds

#101
windwhirl
EarthDog
Anyone else remember anything like this happening before?
lexluthermiester
It's happened a few times, though I don't remember what the game titles were. I'm glad I grabbed them while the chance was there.
Well... YMMV, but...
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#102
Adam Krazispeed
windwhirl
Even when they screw it up, they still do it better than quite a few major game studios.
better than massive (DOWNGRADE) entertainment thats for fuukking sure (Division game)
Posted on Reply
#103
lexluthermiester
windwhirl
Well... YMMV, but...

Oh, BTW, your graphic is dead wrong. Fans don't hate CP2077. Just FYI for you there. No offense of course...
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