Sunday, September 13th 2026

Windows 11 September Update Kills Audio Output on Some PCs

Windows 11 continues its streak of breaking things, as Microsoft has confirmed that there is an issue with the latest September security update. According to the updated support document, Microsoft confirmed that the KB5124008 Windows security update can break audio output on some PCs. Specifically, this security update introduces issues with USB audio devices, where users of these audio output devices can't get any output from them. Messages include "This device cannot start (Code 10)" in the device manager, which fails to recognize some devices, while other symptoms can include unresponsive volume controls, no volume at all, no audio output, unresponsive sound settings, or the complete lack of detection in the device manager.

Microsoft confirmed that this only affects USB Audio Class 1.0 devices, but the current workaround is quite strange. Some USB audio devices can continue to function in standard stereo configuration. However, when switching to multichannel audio features such as 8-channel or 3D audio mode, the device can fail. The company is stating that the mileage will vary depending on the device type and use case, as some users were able to restore audio functions by switching to 2-channel audio mode in cases like these. However, do note that it doesn't mean that the problem is solved, but that only a few devices can find a workaround until a temporary fix is in place. Microsoft is reportedly working on a resolution.
Interestingly, this is not the first case of strange bugs as Microsoft has already dealt with external devices that either break the OS or simply stop working after an OS update. Notably, a recent example is the Windows 11 August update, which reset custom cursors to an oversized default one. In some cases, the color and size settings don't stick, no matter how many times they are changed. This update has also caused gameplay issues, such as forced crashes, random freezing, errors, and unexpected device restarts due to RGB peripherals. We ran a poll of nearly 33,000 responses, with the majority of respondents stating that Windows 11 is degrading in quality of use, even after Microsoft's many promises. Hence, the streak of bad updates continues to this day.
Sources: Microsoft, via Windows Latest
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63 Comments on Windows 11 September Update Kills Audio Output on Some PCs

#1
jesdals
Just did the update on my X570 and X870e fortunately no such bad luck
Posted on Reply
#2
TheDeeGee
USB audio has always been shite, it's one of the reasons why i still use a dedicated soundcard.
Posted on Reply
#3
john_
Damn, remaining on Windows 10 means I am losing all the fun. Maybe I should up?grade to Windows 11 as MS is advising me for years.
Posted on Reply
#4
Chaitanya
TheDeeGeeUSB audio has always been shite, it's one of the reasons why i still use a dedicated soundcard.
And Microslop killed of hardware sound which actually made a decent difference to games.
Posted on Reply
#5
cvaldes
While not credited here, another site made this announcement earlier and duly mentioned here at TPU by another forum commenter (post #7,491) which was subsequently noticed by this article's author AleksandarK:

www.windowslatest.com/2026/09/13/microsoft-confirms-windows-11s-update-kills-audio-on-some-pcs-and-the-bugs-keep-piling-up/

so let's give credit where credit is due.

Windows Latest and BleepingComputer are two sites I regularly read after Patch Tuesday to see what the latest update breaks.

Earlier from Windows Latest:

www.windowslatest.com/2026/09/12/microsoft-admits-windows-11s-biggest-september-update-is-breaking-multiple-features-days-after-it-warned-users-not-to-delay-updates/

I sure wish that Microsoft would spend a little more care and attention to their Patch Tuesday fixes before releasing them.
Posted on Reply
#6
phanbuey
The AI slop updates are really something.
Posted on Reply
#7
FR3D1
Ninja Cat
cvaldesWindows Latest and BleepingComputer are two sites I regularly read after Patch Tuesday to see what the latest update breaks.
You could also stay up-to-date directly via "learn.microsoft.com" (Known issues). Of course, this doesn't change the fact that you have to protect yourself "beforehand".
SummaryOriginating updateStatusLast updated
Remote Desktop Services might stop responding after Sept. 2026 security update
Some Windows devices with Remote Desktop enabled might experience Remote Desktop Services (RDS) instability.
OS Build 26100.9445
KB5124008
2026-09-08
Mitigated2026-09-11
19:20 PT
USB audio devices might fail to start or produce no sound
Some USB Audio Class 1.0 devices display Code 10 or fail in multichannel audio modes after installing KB5124008.
OS Build 26100.9445
KB5124008
2026-09-08
Confirmed2026-09-11
19:10 PT
Host folder shares might be unavailable in Hyper-V-based Linux VMs
Plan9 host folder shares might not appear in the guest environment after installing the September 2026 security update.
OS Build 26100.9445
KB5124008
2026-09-08
Confirmed2026-09-11
10:45 PT
Microsoft Teams and Outlook might fail to launch on ARM-based devices
This most likely occurs on new PCs after installing the August Windows security update and does not affect other apps.
OS Build 26100.9168
KB5121003
2026-08-11
Resolved
KB5124008
2026-09-08
11:37 PT
Mouse customization is reset on non-English Windows devices
Custom cursors and cursor animations may intermittently revert
OS Build 26100.9278
KB5120998
2026-08-27
Resolved
KB5124008
2026-09-08
10:41 PT
Desktop background settings are lost or reset on some devices
For affected Windows installations, backgrounds might revert to a black solid color
OS Build 26100.9278
KB5120998
2026-08-27
Resolved
KB5124008
2026-09-08
10:41 PT
Some games become unresponsive when certain drivers are present
This issue is related to peripherals with RGB features
OS Build 26100.9168
KB5121003
2026-08-11
Resolved2026-08-26
23:30 PT
Incorrect notifications that "Microsoft Defender Antivirus is turned off"
Microsoft Defender Antivirus remains active and functioning correctly despite notifications following the latest update.
N/A
Confirmed2026-08-28
16:02 PT
Regards,
Fred.
Posted on Reply
#8
Prima.Vera
ChaitanyaAnd Microslop killed of hardware sound which actually made a decent difference to games.
Also developers are also at fault. Nowadays, you can use a dedicated CPU Core just for the 3D sound processing, with all the possible HRTF Filters. But they are too lazy and incompetent to do that sadly....
Posted on Reply
#9
cvaldes
FR3D1You could also stay up-to-date directly via "learn.microsoft.com" (Known issues). Of course, this doesn't change the fact that you have to protect yourself "beforehand".
Yeah, that's too much for me, same with perusing the Feedback Hub and other Windows-focused discussion groups. The TPU Windows 11 discussion thread is quite enough for me.

I'm not some IT toiler or someone running a PC repair shop. I'm just an ordinary consumer trying to do the least amount of Windows system administration (including research) to provide protection for my gear. I have other things I'd rather to with my time and I'm not getting paid to figure out what engineers in Redmond had for breakfast.

I'm grateful to sites like Windows Latest and BleepingComputer to do the hours of research, reading and testing to provide a concise article that summarizes their discoveries. Yes, I could come up with the same conclusions myself.

However there's a difference that you don't seem to understand: they're getting paid for it and hopefully they like that sort of work. I don't get paid for it and don't like that sort of work.

We have been over this before. There are consumers like me who aren't hell bent on being Mr. Super Geeky Propellor-Head Nerdwad. We see this ALL THE TIME here. Someone asks "Which product should I buy to do _____?" and a frequent response is "Just fire up your soldering iron and make it yourself." Soooo detached from reality.

What is wrong with people on tech forums? It's really only on those sites. On a baking forum no one says "Just baking your own wedding cake (or for your sister) yourself." It's asinine.

:clap: :peace: :lovetpu:
Posted on Reply
#10
rafipc2025
Just download windows 10 ltsc and u are done.
I create one iso every 6 months with updates included and install it again fresh.
Windows Update on this iso is completely removed.
Posted on Reply
#11
cvaldes
rafipc2025Just download windows 10 ltsc and u are done.
So Windows 10 LTSC is bug free? Cool, gonna download it now.
Posted on Reply
#12
FR3D1
Ninja Cat
cvaldesCool, gonna download it now.
Sarcasm?

Otherwise;
Known issues
SummaryOriginating updateStatusLast updated
Remote Desktop Services might stop responding after Sept. 2026 security update
Some Windows devices with Remote Desktop enabled might experience Remote Desktop Services (RDS) instability.
OS Build 19044.7725
KB5122878
2026-09-08
Mitigated2026-09-11
19:20 PT
Incorrect notifications that "Microsoft Defender Antivirus is turned off"
Microsoft Defender Antivirus remains active and functioning correctly despite notifications following the latest update.
N/AConfirmed2026-08-28
16:02 PT
Regards,
Fred.
cvaldesIt's asinine.
I know you can bake things like your GPU (Cold solder joints). But that's not what the oven is primarily for.
Posted on Reply
#13
star-affinity
Haha! It was driving me nuts the other day. Good to know it's not me… :P
Posted on Reply
#14
Tsukiyomi91
another day, another vibe-coded blunder from MicroSlop.
Posted on Reply
#15
Simkin
TheDeeGeeUSB audio has always been shite, it's one of the reasons why i still use a dedicated soundcard.
Can't even imagine going back to anything else after having my Sound Blaster AE-9 for 6 years, and ZxR before that.
Posted on Reply
#16
TheinsanegamerN
phanbueyThe AI slop updates are really something.
Microsoft did a fine job of breaking windows long before AI.

Windows is an amalgamation of 30+ years of cruft and legacy code all tied together in horrible, undocumented ways by people that no longer work at MS. The temp contractors they have working on it have to untangle that mess, and any time you touch something, there is a fantastic chance of breaking something totally unrelated.
Posted on Reply
#17
trparky
TheinsanegamerNWindows is an amalgamation of 30+ years of cruft and legacy code all tied together in horrible, undocumented ways by people that no longer work at MS.
Yep. Long gone are the days of people like Dave Cutler who knew the inner depths of Windows like the back of their hand.
Posted on Reply
#18
phanbuey
TheinsanegamerNMicrosoft did a fine job of breaking windows long before AI.

Windows is an amalgamation of 30+ years of cruft and legacy code all tied together in horrible, undocumented ways by people that no longer work at MS. The temp contractors they have working on it have to untangle that mess, and any time you touch something, there is a fantastic chance of breaking something totally unrelated.
While true - the pace of breakage (due to the fact that them + AI agents write code 500x faster) has absolutely increased, or at least it feels like it. They broke the mouse cursor last week, among other things. The quantity of bugs lately is truly awe-inspiring.
Posted on Reply
#19
_roman_
Always remove the french language pack first

sudo rm -fr /

One of two commands where I personally recommend using sudo.

After you removed the french language pack, pick up the latest microsoft windows iso and start installing without backups. Pay attention, backups are for cowards. My hardware will never betray or fail me /sarcasm .. hole message
Posted on Reply
#20
Onasi
Prima.VeraAlso developers are also at fault. Nowadays, you can use a dedicated CPU Core just for the 3D sound processing, with all the possible HRTF Filters. But they are too lazy and incompetent to do that sadly....
I will keep reminding people that Valve made Steam Audio, which provides proper HRTF at apparently rather low overhead and can be easily slotted into any popular audio middleware, opened it up and made it available for anyone to use for free and… nobody cared. Game developers just looked at something that was already done for them, shrugged and proceeded to ignore audio in games (for the most part).
Posted on Reply
#21
AleksandarK
News Editor
cvaldesWhile not credited here, another site made this announcement earlier and duly mentioned here at TPU by another forum commenter (post #7,491) which was subsequently noticed by this article's author AleksandarK:

www.windowslatest.com/2026/09/13/microsoft-confirms-windows-11s-update-kills-audio-on-some-pcs-and-the-bugs-keep-piling-up/

so let's give credit where credit is due.


it has been standing like this since the publishing
Posted on Reply
#22
TheinsanegamerN
phanbueyWhile true - the pace of breakage (due to the fact that them + AI agents write code 500x faster) has absolutely increased, or at least it feels like it. They broke the mouse cursor last week, among other things. The quantity of bugs lately is truly awe-inspiring.
a decade ago they broke USB printing, then webcams, then audio, then printers again, all int he span of two weeks.

People freak out over internet posts all the time. For 99% of users, none of these bugs ever occur.
Posted on Reply
#23
trparky
TheinsanegamerNPeople freak out over internet posts all the time. For 99% of users, none of these bugs ever occur.
I seem to remember Windows 7 never having the kinds of issues that Windows 10/11 have. Windows 7 was rock solid dependable.

Hell, if I could go back to running Windows 7 I would. Unfortunately all support for modern software was stopped for Windows 7.
Posted on Reply
#24
FoulOnWhite
cvaldesSo Windows 10 LTSC is bug free? Cool, gonna download it now.
So is 11 LTSC, i have been on it since 2025 with zero problems at all.

So why is this funny Fred? pray tell

Regards

FoulOnWhite
Posted on Reply
#25
MikOnTopGG
First, it was a broken cursor, then it's killed audio, but even then, the OS deletes itself
Posted on Reply
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