Tuesday, August 19th 2025
Phison Responds to Windows 11 24H2 Update Crashing SSDs
Yesterday we reported on Windows 11 24H2 security update as part of the August 2025 Patch Tuesday cycle to counter the Lumma stealer and similar malware and exploits. The cumulative package KB5063878 included in the update caused SSDs to fail, possibly corrupting data. Community testing has since identified a reproducible pattern in which certain SSDs, when running sustained sequential writes of approximately 50 GB, become inaccessible and display unreadable SMART telemetry. Additionally, under 60% or higher controller load, most of the SSDs failed. This indicates that Microsoft's patch and some controller firmware may be disagreeing in the logic of operations. However, Phison, as one of the makers of the impacted controllers, has decided to be vocal about it and informed Tom's Hardware that the company is actively looking into the issue.
Source:
Tom's Hardware
Phison for Tom's HardwarePhison has recently been made aware of the industry-wide effects of the 'KB5063878' and 'KB5062660' updates on Windows 11 that potentially impacted several storage devices, including some supported by Phison. We understand the disruption this may have caused and promptly engaged industry stakeholders. We are steadfast in our commitment to product integrity and the success of our partners and end users. At this time, the controllers that may have been affected are under review and we are working with partners. We will continue to provide updates and advisories to partners who may have been impacted to provide support and ensure any applicable remediation.

97 Comments on Phison Responds to Windows 11 24H2 Update Crashing SSDs
At this point, nothing short of Microsoft losing a MASSIVE lawsuit over companies (and users) losing terabytes of data will make them change their mind when it comes to outsourcing their testing onto their own users.
Someone... go find the most sleaziest lawyer you can find.
The values are implemented as the NVME spec defines, if vendors deviate from the spec in ways that cause hardware issues its on the vendors heads.The hardware fails on Linux too, each of these drives have workarounds in the linux kernel to avoid faults in their firmware/controllers.
It's the vendors fault for playing loose with the nvme spec.
Several of the listed nvme's could be protect mode crashed using their own toolkits to perform tests from day one.
reiterating, there hasn't been a driver change for the nvme stack in the latest update, its dated current (for packaging regions) but its still based on 26100.4484 from June.
'KB5063878' and 'KB5062660'
Is it only microsoft related problem? yes?
How comes I read it for microsoft only? How comes I did not read anything else for the other use cases?
seems this company related ucontroller for the flash
www.techpowerup.com/ssd-specs/corsair-mp600-pro-1-tb.d366
i did not found my 2tb drive
www.techpowerup.com/ssd-specs/kingston-kc3000-1-tb.d259
What are for those low quality drives where manufacturer did not provide any updates last time i checked in windows? Where the low quality manufacturer only offers windows only upgrade software?
e.g.
www.techpowerup.com/ssd-specs/corsair-mp600-pro-1-tb.d366
to make it clear other use cases in my point of view may be the linux kernel with any userspace. That includes also embedded linux. Freebsd... What else?
I think it is a heavily windows only issue with FLASH based drives.
There are for sure quite more problematic Storage based, especially flash storage based issues.
'KB5063878' and 'KB5062660'Maybe the mp 600 pro 1TB is not affected.
AFAIK what i remember when i bought it by a computerbase.de forum recommendation topic it uses phision controller
I wrote all that data in one rush from a backup around may 2025. I changed mainboard and therefore I wanted to rule out an issue with filesystem compression and size of /
I wrote over 100GB in one go from the backup.
+ w11 pro installation before which i aborted as i realised it is not worth it to reinstall.
Feel free to provide data and proof that the linux kernel is affected by this topic.
you can look up my mainboard MSI x670E topic. that was the point when i moved my / from KC3000 2TB to mp 600 pro 1TB. should be around may 2025.
i need to move my data back anway and reduce / on my kc3000. 350GB is far too big. 127GB was a bit too small. ... It does not matter as I need to verify regular if backups can be restored. backups need to be tested. backup instructions need to be improved.I assume it is a samsung 980 pro drive. Samsung had a lot of data loss cases in the past. Are you sure you are worried about your data?
Jayztwocents youtube vid about this comments section had 2 comments saying hard drives were even effected
Thaaaa plot thickinz
wccftech.com/phison-statment-false-documents-sent-to-customers-claiming-windows-11-ssd-breaking-update-specific-to-their-controllers-legal-action/?fbclid=IwY2xjawMSlydleHRuA2FlbQIxMQABHh5fj7_Z-UaV0ulmBEmezPq1vBeIcDh6GD59WriAsZI7eHpDcxnc0dqSXdSl_aem_wLAZc4Vuhs3PjJ8MKs0Ujw
Oh boi and I hope phison sues tf outta Microsoft!!!
With that being said, I seriously doubt the Insider Preview program is of any real use to Microsoft because no one in their right mind would run that on a live system. That's just stupid. And since this glaring bug slipped, it lends more credence to my theories.
Honestly I think that Microsoft needs to just scrap the whole idea of the Insider Preview and get back to doing actual internal testing. I don't care if the cost of a license of Windows goes up 200%, I just want a stable version of Windows that we all can depend upon.
Will that happen? *snickers* F*ck no. To go back on all of this would admit that they were wrong and shareholders won't like that.
I had the same problem with 980 Pro's too, even with the latest firmware from June it still happened until I put those flags in place.
Was planning on getting those drives on my birthday in feb but that's gonna be lookin more like a couple months now.
And have backup ssd drives too
And another cloning dock.
Oyyyyyy
Thermal throttling that IO locks the drive until rebooted
HBM logical remap corruption when bursting
Nand cell refresh cycling during Active times instead of Idle
Amazing what issues arise when controllers based on draft nvme specs don't match the final spec....
1) I failed to learn how to create a 4 drive striped array that I could easily move between computers in case of motherboard failure. (thanks to my temporary Optane addition)
2) Multi-monitor support for VMWare workstation is just better on Windows.Are you sure? Vendors have been known to swap parts so it's possible they may have started with their own controller and did a switch during manufacturing to an alternative probably because of cost.
www.techpowerup.com/ssd-specs/?q=western+digital
Along with this SSD issue I recently found 23H2/22H2 recovery features are broken now too. As a Windows user this really sucks. I already had to repair my recovery partitions from that last botched update that couldn't bother to resize the recovery volume properly.
www.forbes.com/sites/zakdoffman/2025/08/21/microsoft-confirms-windows-is-broken-emergency-update-on-way/
hardware/comments/1mtcgkg/comment/n9tax09
I am starting to wonder if the thing that is fouled up is whatever Windows uses to manage host memory buffers that DRAM-less SSDs depend on. I understand the need to cut power consumption and costs by not having a DRAM that requires constant refreshes, but that makes the SSD vulnerable to operating system mismanagement. With a hardware DRAM cache, the SSD can be much more self-contained and less vulnerable to operating system or hypervisor bugs.
hardware/comments/1mtcgkg/comment/n9czehm
All I am saying is that this is absolutely a Microsoft issue, not a "phison issue" "hmb issue" , "drive issue", or anything, the blame is on Microsoft. All those drives were a ok till the update, even those w hmb/DRAMless.
And this update shouldn't have even touched these drives. Microsoft managed to clog the toilet while overcooking dinner.