Friday, November 15th 2019

Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness

Intel issued a product change notification (PCN) dated November 13, calling for a recall of boxed Xeon E-2274G processors from customers and distributors. The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory. The cause for the recall is the cooling solution included in the boxed SKU, which has been found to be insufficient to cool the E-2274G, a 4-core/8-thread processor based on the 14 nm++ "Coffee Lake" microarchitecture, with a rated TDP of 88 W.

The E973708-003 fan-heatsink included with boxed Xeon E-2274G processors is supplied by Foxconn, and has been known to be bundled with Intel's entry-level client-segment processors, such as the Pentium Gold series and Core i3 series (chips with TDP typically rated 65 W or less). It features a thin, circular, all-aluminium heatsink, which lacks a copper core that certain other LGA115x-compatible stock coolers by Intel have. The heatsink makes contact with the CPU over pre-applied TIM on an aluminium surface, with spirally-projecting fins dissipating heat under the fan's airflow. It could be been an oversight bundling such an underpowered cooler with an 88 W TDP processor that's designed for the rigors of mission-critical use-cases such as workstations and small-business servers.
Heatsink images courtesy: AndyKingParts (Amazon seller) Source: Intel (PDF)
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48 Comments on Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness

#1
UltraThicc
Intel : Let's use cheap cooler on high TDP CPU
CPU thermal throttled.
Intel : *surprised pikachu face*
Posted on Reply
#3
btarunr
Editor & Senior Moderator
DeathtoGnomes
Wonder how much this will cost them :cool:
They're just removing coolers from the boxes, and sending processors back on trays. Those coolers are probably repurposed in Core i3 or Pentium retail boxes.
Posted on Reply
#4
1000t
I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.
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#5
ZoneDymo
Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?
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#6
TheDeeGee
Just apply all security fixes and it will run at half speed, less heat.
Posted on Reply
#7
Mysteoa
1000t
I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.
So you want Joe who doesn't understand any of this to fry his CPU?
Posted on Reply
#8
trom89
1000t
I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.
Makes sense, but I bet they would keep the same price.
Like what Intel did in the late generations:
"new gen, same price, now NO overclock. Want it back? Pay up!"
"new gen, same price, now without HT. Want it back? Pay up!"
"new gen, same price, now without integrated graphics! Want it back? Pay up!"
Posted on Reply
#9
UltraThicc
i9-9900 loot box edition
Chances to get overclock, HT, integrated graphics (cooler not included)
Order NOW!
Posted on Reply
#10
Tsukiyomi91
You know... selling the processors without a cooler is not an issue btw...
Posted on Reply
#11
Octopuss
Mysteoa
So you want Joe who doesn't understand any of this to fry his CPU?
Joe doesn't know how to install a CPU in the first place :)
Posted on Reply
#12
JalleR
ZoneDymo
Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?
That cooler has been user for years… but yes it is not like the one you got for a PD 950 :) or the I7 960 :)
Posted on Reply
#13
Jism
ZoneDymo
Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?
Duh. Every penny saved is profit for Intel.
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#14
dj-electric
Intel seriously needs to go AMD on their stock coolers, and get better designs from constructors such as coolermaster or even Arctic.
Time for a serious upgrade in box coolers for Intel.
Posted on Reply
#15
bonehead123
"cheap is as cheap does"

Seriously though, if you're gonna include a cooler with the CPU, even a cheap one, you should at least have sense enough to make sure it can actually, like, you know, keep it cool.... shame on them :mad:

And as for Joe, even with his limited understanding of the concepts involved, should be able to just buy a cpu/cooler combo & be confident that it will work as intended...

If I were him & bought one of these cpus, I would be leaning towards starting a class-action lawsuit against Intel for shipping a known deceptive/defective product....and now trying to backpaddle on the whole deal with some lame BS excuses.
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#16
Jism
This cheap ass cooler is'nt from today or something. These practices existed from the P4 era. There where alot of case makers who would dedicate a custom intake at the height of the CPU cooler, so it would assure some decent cooling while using a stock cooler from Intel:



Yes it was needed to use a fan duct with a case that would have a vent at the side of the panel. Intel is skimping for years on stock coolers and makes huge profit on those things. Imagine the costs for intel to create a cooler in huge quantities for years ..
Posted on Reply
#17
TheGuruStud
Jism
This cheap ass cooler is'nt from today or something. These practices existed from the P4 era. There where alot of case makers who would dedicate a custom intake at the height of the CPU cooler, so it would assure some decent cooling while using a stock cooler from Intel:



Yes it was needed to use a fan duct with a case that would have a vent at the side of the panel. Intel is skimping for years on stock coolers and makes huge profit on those things. Imagine the costs for intel to create a cooler in huge quantities for years ..
Dell workstations came with 1 lb coolers lol. I've found those netburst POS in the trash.

Maybe I should have been stripping all those P4s and Xeons....
Posted on Reply
#18
EarthDog
ZoneDymo
Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?
There are typically two of them. One with the copper slug, one without...
Posted on Reply
#19
1000t
Mysteoa
So you want Joe who doesn't understand any of this to fry his CPU?
If someone buys AM4 motherboard for Intel CPU because it has higher number what's the chance he can mount the cooler? There will always be dumb people...
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#20
Mark Little
The first causality of buying into Intel's propaganda on TDP is ....Intel!
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#21
DeathtoGnomes
ZoneDymo
Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?
its things like this that may have caused AMD to develop the wraith cooler.
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#22
Chloe Price
Just why they can't bundle that better copper core ones like in the better days..
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#23
john_
It seems that Intel fell victim of it's own TDP numbers.
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#24
Lesha
This is just pathetic.
Posted on Reply
#25
EarthDog
Oops, lol. Should have stuck with the copper slug version. Oh well.

Man there are a shitload of Intel haters here...lololol. it's like they took your first born or something.
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