Wednesday, October 14th 2020

ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

Today there is some quite interesting information circulating the web regarding ASUS and its alleged decision. Going a few months back, AMD released a statement regarding the support for its upcoming Ryzen 5000 series CPUs and said that it should enable compatibility with the last-generation X470 and B450 chipset. That, however, has remained a bit of mystery. The update is baked-in with the BIOS, which every manufacturer, like MSI, ASUS, Gigabyte, etc. provides independently of AMD. So it is a manufacturer-dependant case, where if one vendor chooses not to provide support for 400 series chipsets, many motherboards will not support new CPU generation.

Update Oct 14th: ASUS has reached out to us and said that "ASUS will provide updated BIOS' for the X470 and B450 chipsets based on AMD's current release schedule of new AGESA code in January 2021. This original report was based on incorrect information." This means that the customer support case contained wrong information, and ASUS is going to support 5000 series Ryzen CPUs on 400 series chipsets. Please note that the information below is incorrect.
This represents the case of what seems to be happening with ASUS. In correspondence with ASUS support, a customer asked ASUS if they plan to update a Crosshair VII Hero X470 motherboard with support for AMD's upcoming Ryzen 5000 series CPUs, the company gave a rather negative answer. Here is the quote below:
ASUS Support
I am writing this email to provide you an update about your ongoing case. According to our engineers, We have no plans for the Crosshair VII Hero to support the Ryzen 5900X, please purchase Crosshair VIII Hero and any Ass (*ASUS) B550 motherboard that will support Ryzen 5900X and 5000 series processors.
You can check out the full Reddit thread here. It appears that ASUS recommends users that they upgrade to new motherboards and that there will be no support of AMD's Ryzen 5000 CPU series on 400 series chipset on their motherboards.
Source: Reddit
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158 Comments on ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

#76
Vayra86
Hellfire
Well hang on here.... that's a LOT of assumptions... AMD has not weighed in on the issue and Asus has not made an official response. For all we know AMD could put pressure on them and this could be news to them.

I understand where you're coming from but you're reaching and speculating a lot. based on one could end up being one 1st line tech guy's wrong response...
Yes, reading the link above, seems we're being fed a load of clickbait once more. Worrying, if true. Thanks for setting me straight, and I hope its untrue really. Would like to see mindshare and trust to grow for AMD. Stories like this don't do it any favors.
Posted on Reply
#77
Hellfire
Vayra86
Yes, reading the link above, seems we're being fed a load of clickbait once more. Worrying, if true
If it's true, sure I'd be pissed off with Asus, bearing in mind I have two X570 Crosshair VIII's formulas sitting here and countless other older Asus boards.
Posted on Reply
#78
RH92
Imagine having everything going for them especially after the MSI shenanigans and ruining it all with one PR response !

Personally as a Strix B450-I owner i was planning to move to B550 anyways because it wasn't willing to wait for 2021 to get a bios update for my B450 but now i know for sure my B550 itx won't be from ASUS , Gigabyte will have my money .

Edit : Nevermind it seems that TPU pulled another clickbait article .................
Posted on Reply
#79
Barometric
A lot of x470 and b450 makers are going to run into this problem, there simply isn't enough room on the bios to support microcode for 4 gens, rather than making 3 gens obsolete some are going to choose not to support. But having one of your flagship motherboards not updated to support 5000 is a bad look when some budget b450s will probably get the beta update.
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#80
battlew
If i were AMD i would ask clarification from ASus, and depending by their answer i would stop to do business with them. My cpu not on your MB anymore. There are plenty of MB producer out there.
Posted on Reply
#81
Colddecked
It's always a mistake to start a news story using tech support as the source. I'm in tech support and alot of the time we don't know anything/are the last to know lol...
Posted on Reply
#82
TheLostSwede
Chrispy_
One character wrong is not a "major typo" but I've already accepted that it's wrong so why are you being so deliberately obtuse? It's obviously supposed to be MB because there are two common EEPROM sizes, 16MB and 32MB and I typed the wrong letter.

I almost expected you of all people to derail a thread for something so trivial. If you're not having a go at forum users you're doing it to moderators and TPU staff in reviews. Hopefully this post and yours get marked as "low quality content" by a moderator and we can get back on topic.... :rolleyes:
It's not EEPROM, it's SPI flash... EEPROM's haven't been used for over a decade.
Sorry, but you keep making mistakes...

Right, because I point out mistakes and then somehow it's my fault :rolleyes: :kookoo:
Haile Selassie
Manners or not, the length of residency has very little to do with qualifications. After all, with all that residency you have here you should have known better not to derail this thread about ASUS cutting CPU support into a PCIE compatibility debate.
Sorry, but you were the one that started that derailment, I simply pointed out that you clearly aren't aware of the background as to why it we are were we are with regards to the X470 and B450 chipsets not having PCIe 4.0 support.

Got to love people blaming me for their mistakes...
Posted on Reply
#84
Makaveli
T1beriu
ASUS just confirmed that TPU has junk writers that all they know to do is copy paste content from Reddit or other sources without any contact with the companies to check if the information is true.
This is an issue with the majority of sites today not just TPU.

i've seen tons of stuff taken from reddit posted as news and nobody verifies anything.

Then the forum goes ape shit over unverified stories for days. Rince, repeat and recycle until the next rumor.
Posted on Reply
#85
Haile Selassie
Makaveli
This is an issue with the majority of sites today not just TPU.

i've seen tons of stuff taken from reddit posted as news and nobody verifies anything.

Then the forum goes ape shit over unverified stories for days. Rince, repeat and recycle until the next rumor.
QFT. State of 'journalism' today (if you can call this journalism at all when there's no right of reply).
Posted on Reply
#86
LFaWolf
Isn’t X570 the last of the chipset for AM4 socket? It most likely won’t support the next AM4+ or AM5? The downside that I see is if you have X470 and running a 2600 and want to upgrade to the 5700, you won’t be able to do that unless you upgrade the board as well, which will only last you just one gen.

My speculation anyway. This is just a rumor and has not been confirmed by Asus yet. I run intel so this doesn’t affect me.
Posted on Reply
#87
Xuper
TPU please update your article with new ASUS statement.
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#88
Hellfire
Xuper
TPU please update your article with new ASUS statement.
What statement? got a link?
Posted on Reply
#89
TheLostSwede
LFaWolf
Isn’t X570 the last of the chipset for AM4 socket? It most likely won’t support the next AM4+ or AM5? The downside that I see is if you have X470 and running a 2600 and want to upgrade to the 5700, you won’t be able to do that unless you upgrade the board as well, which will only last you just one gen.
Correct. The idea is that AMD will release an AGESA that adds support for the 5000-series CPUs on the X470 and B450 boards at some point next year, so there shouldn't be a need to upgrade the board.
Posted on Reply
#90
Xuper
Hellfire
What statement? got a link?
[MEDIA=twitter]1316004902393442305[/MEDIA]
Posted on Reply
#91
Easo
Hellfire
What statement? got a link?
Supposedly this, as mentioned above
[MEDIA=twitter]1316004902393442305[/MEDIA]
Posted on Reply
#92
Hellfire
That does have some credibility and I believe it is probably true, but I wouldn't call that a statement from Asus.
Posted on Reply
#95
Hellfire
Jungstar
www.notebookcheck.net/AMD-caves-in-to-demand-for-Zen-3-support-on-X470-and-B450-boards-with-an-optional-Beta-BIOS-here-s-all-you-need-to-know-about-AMD-s-proposed-upgrade-path.466045.0.html
Right.....but it's still reliant on the board manufacturers releasing the bios updates. All AMD are providing is the AGESA library to the board manufacturers, the manufacturers still have to create the new bios for the board.

The article here is potentially that ASUS has decided it won't provide the update for the X470 and B450 chipsets.
Posted on Reply
#96
$ReaPeR$
I have an x470 board, from ASRock. :rolleyes: have been avoiding Asus for years now. I'm not even planning to upgrade since my 3900x is much more than I really need, but since I build, repair and maintain systems Asus will not be in any of them. :D
Posted on Reply
#97
Anymal
Maybe MSI will consider MAXX moniker for 5000 support, one of my PC has b450 max, so I expect support in January 2021.
Posted on Reply
#98
Makaveli
Vya Domus
?
typo should be correct not incorrect lol.
Posted on Reply
#99
Fluffmeister
Wow, the joys of being an AMD partner, the mob will kill you...
Posted on Reply
#100
Makaveli
Fluffmeister
Wow, the joys of being an AMD partner, the mob will kill you...
Actually this is a great lesson for everyone in this thread.

Don't believe everything you read, when you cannot or have not verifed the source.
Posted on Reply
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