Tuesday, September 29th 2026

Microsoft Blames "Limited Portfolio" For Lack of AMD-Powered Surface Devices

AMD's processors are notoriously missing from Microsoft's latest Surface device line-up, despite there being more CPU options in Microsoft Surface PCs than ever before, including an upcoming NVIDIA SKU. In a recent statement to Windows Central, Microsoft's Surface Corporate Vice President, Brett Ostrum, explained that this absence is deliberate, although not malicious, stating that Microsoft has a limited portfolio and needs to make smart choices about its offerings.
We love working with AMD. We have a limited portfolio, and so we have to make our choices pretty wisely in terms of what we're doing and where we're doing.
Ostrum is effectively arguing that there is no space within Microsoft's Surface line-up for another SKU that uses an AMD APU. Reading between the lines, it may be the case that AMD's and Intel's CPU offerings are too close in terms of efficiency and performance, at this point, whereas having Arm and x86 CPUs side-by-side makes it easy to segment the market.

This explanation comes despite smaller manufacturers with far fewer products offering a choice between AMD, Intel, and even RISC-V SKUs in the same line-up. It was previously rumored that AMD was also working on a new Arm CPU that carried the codename "Sound Wave," and was slated to arrive in the 2026 Microsoft Surface lineup. It's unclear when that product will launch, if it even will still, but it may be the case that Microsoft is holding off on re-adopting AMD APUs until Team Red is able to get an Arm SoC released, since Microsoft has put considerable work into Windows-on-Arm.
Source: Windows Central
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24 Comments on Microsoft Blames "Limited Portfolio" For Lack of AMD-Powered Surface Devices

#1
Denver
They make the stupidest choice possible and then call it wise.
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#2
AusWolf
What a load of... In typical Microsoft fashion.
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#3
Hecate91
I can't believe anything Microslop says anymore, they went with the new Nvidia ARM SoC but couldn't make one Surface with an AMD CPU, that has to be dumbest excuse.
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#4
AusWolf
Hecate91I can't believe anything Microslop says anymore, they went with the new Nvidia ARM SoC but couldn't make one Surface with an AMD CPU, that has to be dumbest excuse.
The worst part is that they didn't have to say anything. But they did, and made themselves look even worse.
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#5
Darmok N Jalad
The vendor that has been making our custom Xbox SOCs for the last decade doesn’t have enough options for us.
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#6
JIWIL
Thermalright: Yo dawg if'n yer not gonna use that portfolio... may I?
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#7
Bigshrimp
"Limited portfolio" is corporate doublespeak. It's limited because of the structure that is set up to benefit them and not their customers with more options that would actually make sense. The wheels will remain greased...
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#8
Darmok N Jalad
I don’t think Surface is doing too well these days. MS started including Surface revenue with Windows, so they are effectively hiding the sales numbers behind a much larger part of their business. The reality is, they probably don’t want to spend the R&D time on another player, when Intel can handle x86, and they can keep dreaming of a WOA future with NVIDIA and Qualcomm. Even today, there’s no way Intel would get left out, so instead AMD gets the short straw.
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#9
AusWolf
Darmok N JaladThe vendor that has been making our custom Xbox SOCs for the last decade doesn’t have enough options for us.
The way I understand the article is that Microsoft's portfolio isn't large enough to have devices with multiple CPU vendors... Not that AMD doesn't have enough CPU variations, as the title falsely suggests.
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#10
Darmok N Jalad
AusWolfThe way I understand the article is that Microsoft's portfolio isn't large enough to have devices with multiple CPU vendors... Not that AMD doesn't have enough CPU variations, as the title falsely suggests.
I would agree. The way it’s titled makes it confusing. Still, I don’t know that the limited MS portfolio holds up either. Considering the aspirational nature of Surface (as MS envisioned it), they should be willing to showcase how they can support all their hardware vendors. Maybe that would be the case is Surface actually rose be to a major player in the industry, but it’s always been an enigma. By releasing first party hardware, MS has always had to tiptoe around the fact that they are now directly competing with their OEM partners, which is largely why MS targets MacBook and iPad in product announcements.
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#11
AusWolf
Darmok N JaladI would agree. The way it’s titled makes it confusing. Still, I don’t know that the limited MS portfolio holds up either. Considering the aspirational nature of Surface (as MS envisioned it), they should be willing to showcase how they can support all their hardware vendors. Maybe that would be the case is Surface actually rose be to a major player in the industry, but it’s always been an enigma. By releasing first party hardware, MS has always had to tiptoe around the fact that they are now directly competing with their OEM partners, which is largely why MS targets MacBook and iPad in product announcements.
I think they were trying to show it as a kind of premium thing with not too many variations, like a Mac or something. I'm not sure if it worked, though. Microsoft and premium have always been two separate things in my mind at least (Windows = the OS of businesses and common people).
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#12
TheinsanegamerN
Oh man, poor Microslop, if only they could petition the Surface company to expand their portfolio so they could make some AMD devices.....OH WAIT A SECOND.
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#13
AntiX3DGlazer
Given the competition, they aren't missing much.
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#14
phints
Their new 2026 Surface Laptop just has another mediocre Arm based chip so I'm not sure what they're talking about here. If it at least had Intel Panther Lake I would consider one.

I can't for the life of me understand why Apple is the only company who can reliably put a new product out and have enough for the average person to buy whenever they want without jumping through hoops, lining up, dealing with scalpers, etc.
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#15
john_
MS never preferred AMD chips for the Surface line. Even before Qualcomm, Intel was the primary choice. I think for this line, MS always set battery life—how long the Surface can last on battery power alone—as the main priority.
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#16
JustBenching
TheinsanegamerNOh man, poor Microslop, if only they could petition the Surface company to expand their portfolio so they could make some AMD devices.....OH WAIT A SECOND.
As any mobile vendor will tell you amd is cancer to work with. They don't deliver on their contracts about orders leaving the aibs that chose amd chips for their products begging for chips. Many have made similar statements behind the scenes, and some of them openly.

Gpd and xmg said it publicly.

www.tomshardware.com/tech-industry/amds-laptop-oems-decry-poor-support-chip-supply-and-communication-the-company-has-left-billions-of-us-dollars-lying-around-due-to-poor-execution-claims-multiple-reports

www.pcgamer.com/hardware/amd-leaving-billions-of-dollars-on-the-table-thanks-to-laptop-ai-chip-supply-issues/
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#17
_roman_
I can hardly remember having ever seen any amd based microslop hardware.

their uefi is locked and a custom made one. the hardware is bad in regards of build quality. i would not even use it myself and instantly sell it, the build quality is below ACER, DeLL.
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#18
Evrsr
Having a Snapdragon X1 device, it seems to me MS is more committed to WINonARM than it might seem. Qualcomm doesn't seem as interested.

The push in Surface devices seems a way for them to keep pushing software adoption and can eventually have their own in-house chips.

Or contract other companies they see fit without being bound to AMD or Intel.
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#19
TheinsanegamerN
JustBenchingAs any mobile vendor will tell you amd is cancer to work with. They don't deliver on their contracts about orders leaving the aibs that chose amd chips for their products begging for chips. Many have made similar statements behind the scenes, and some of them openly.

Gpd and xmg said it publicly.

www.tomshardware.com/tech-industry/amds-laptop-oems-decry-poor-support-chip-supply-and-communication-the-company-has-left-billions-of-us-dollars-lying-around-due-to-poor-execution-claims-multiple-reports

www.pcgamer.com/hardware/amd-leaving-billions-of-dollars-on-the-table-thanks-to-laptop-ai-chip-supply-issues/
I've always heard it rumored how hard it was to work with AMD, dating back to the Pentium 4 era, but I've never seen someone actually write it up.

AMD needs to stop shooting the numbs where their feet used to be.
EvrsrHaving a Snapdragon X1 device, it seems to me MS is more committed to WINonARM than it might seem. Qualcomm doesn't seem as interested.

The push in Surface devices seems a way for them to keep pushing software adoption and can eventually have their own in-house chips.

Or contract other companies they see fit without being bound to AMD or Intel.
ARM has many advantages, at minimum the removal of the x86 duopoly.

The biggest hold back is poor drivers. Qualcomms GPU drivers are fucking abysmal garbage. Which is a shame as they have the GPU chops but just can't support anything they make.
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#20
Hecate91
AusWolfThe worst part is that they didn't have to say anything. But they did, and made themselves look even worse.
Exactly, by saying what they did it sounds more like " we love working with AMD but we love Intel and Nvidia more".
JustBenchingThey don't deliver on their contracts about orders leaving the aibs that chose amd chips for their products begging for chips.
Citation needed.
However as the the Tom's hardware article reports, AMD is more affected by chip shortages than others are, they can't control supplies like Nvidia and Intel can, they're at the mercy of TSMC taking exclusivity contracts from larger players.
Qualcomm is terrible to work with, yet the OEMs seem to have no issue shipping out laptops with buggy drivers and performance being all over the place due to M$ not optimizing their OS for ARM chips.
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#21
_roman_
Windows on Arm is maybe caused by those users who insist on using apple notebooks with microsoft windows.

manufacturers are lazy. The lack of support or data or datasheets etc from the manufacturers stopped me several times to buy something else as X86 or amd64.
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#22
TheinsanegamerN
_roman_Windows on Arm is maybe caused by those users who insist on using apple notebooks with microsoft windows.

manufacturers are lazy. The lack of support or data or datasheets etc from the manufacturers stopped me several times to buy something else as X86 or amd64.
Or they're doing it to produce products with better battery life and to free themselves from the x86 duopoly.

IHNFI what your second and third sentences are trying to convey.
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#23
Evrsr
TheinsanegamerNI've always heard it rumored how hard it was to work with AMD, dating back to the Pentium 4 era, but I've never seen someone actually write it up.

AMD needs to stop shooting the numbs where their feet used to be.


ARM has many advantages, at minimum the removal of the x86 duopoly.

The biggest hold back is poor drivers. Qualcomms GPU drivers are fucking abysmal garbage. Which is a shame as they have the GPU chops but just can't support anything they make.
The Adreno drivers are quite good for everything DX11 but older stuff needs dgVoodoo2. DX12 seems to artifact on some games.

They have a lot of work to do, which is why I say MS seems more committed than Qualcomm. Drivers only release every 3 months or so, which is shocking to me.
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#24
JustBenching
TheinsanegamerNI've always heard it rumored how hard it was to work with AMD, dating back to the Pentium 4 era, but I've never seen someone actually write it up.

AMD needs to stop shooting the numbs where their feet used to be.


ARM has many advantages, at minimum the removal of the x86 duopoly.

The biggest hold back is poor drivers. Qualcomms GPU drivers are fucking abysmal garbage. Which is a shame as they have the GPU chops but just can't support anything they make.
Dunno about the pentium era but the last 5-7 years a lot of companies have blasted amd publicly.

videocardz.com/newz/gpd-accuses-amd-of-breaching-contract-by-not-supplying-enough-ryzen-7-7840u-apus-on-time

The same thing happened with Asus which led to them not having amd exclusively on their Zephyrus lineup.
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