Sunday, November 6th 2011

NVIDIA Investigates TDR Issues, Requests Sample Cards

Guru3D reports on a post from NVIDIA tech support on NVIDIA's forums regarding TDR issues (Timeout Detection & Recovery problem (display stopped responding but has successfully recovered)). These problems centre around Battlefield 3 and Windows Media Centre, which NVIDIA can't reproduce, so it looks like the problems may be with specific card models. NVIDIA rep ManuelG posted:

I want to give everyone a quick update on some of the bugs mentioned in this thread:

1) Battlefield 3 bugs - So far we have been able to reproduce the major Battlefield 3 issues and have marked this as must fix for the upcoming driver in November.

2) Video Playback issue in Windows Media Center/Movie Maker/Media Player - This issue has been fixed and will definitively be included in the next driver release in November

3) R280.xx or later Firefox/IE9 TDR issue - We have ordered some of the retail graphics cards that have been mentioned in these threads to resolve this issue. However it would be of great help to us if anyone who is facing this problem can send us their graphics card to diagnose internally at our Santa Clara office since the cards we have been tested so far do not seem to show the TDR issues end users are reporting in this forum. We can pay for shipping both ways and I can probably get some free game codes to offer you for your time. Please PM if you would be willing to do so. You must be in the USA however since international shipping can complicate things.
Source: Guru3D
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75 Comments on NVIDIA Investigates TDR Issues, Requests Sample Cards

#1
Bo$$
Lab Extraordinaire
Nibrok said:
Guys, I had this issue with my factory OC'd Gigabyte GTX570. If your experiencing issues try LOWERING your clock speed. BF3 has a automatic GPU overclocker for supported GPU's which is causing issues. I downloaded MSI afterburner and lowered my clock speed from 780 (factory) to 730 and have not crashed since. Until NVIDIA releases a driver, try this as it fixed my issue. Hope that helps....
have the same card as you, please prove it or you are trollin ;)
Posted on Reply
#2
Nibrok
Guys, I know it sounds retarded but the only thing I've done different was down clock my GPU and remove the "tm" from the registry entries and once I did that, I haven't crashed. I'm not saying this is the answer to all your prayers, all I'm saying is this did work for me.

EDIT: Here is the link where I found it, it's a ways down and one user (Arturas) posted it. I tried it and it worked for me.

http://www.gamemunition.com/guides/battlefield-3-crash-fix/
Posted on Reply
#3
qubit
Overclocked quantum bit
I believe you. :toast:

Anyone experiencing these problems care to give this a go?
Posted on Reply
#4
stefanels
In case of BSoD when i watch a movie/surfing net in Firefox my GPU is automatically downclocked to 51 core/100 mem what i shoul do?! How i said before i didn't experienced slowdowns or crashes in BF3 with the factory GPU clocks (900/2050)...
Posted on Reply
#5
EarthDog
I buy the solution, but don't buy for a second that its changing the clockspeed of the videocard. There may be something borked in tv dx11 path or something along those lines...no clue. The only thing im confident in is that its not changing clockspeed...LOL!
Posted on Reply
#6
EarthDog
Sorry for the double post. But it seems Nvidia has been listening. There is a new beta driver out. Check out the release notes... ;)
Includes several bug fixes and performance improvements for Battlefield 3.
Fixes cases of irregular performance (stuttering) primarily seen on DirectX 10 GPUs. The fix improves the performance of both DX10 and DX11 GPUs.
Fixes shadow map corruption seen with DirectX 10 GPUs.
Fixes cases of black corruption lines/triangles with DirectX 10 GPUs.
Fixes black screen during playback using Windows Media Center.
Added or updated SLI profiles for the following games:
Aion v3.0
Anno 2070
Assassins Creed: Revelations
Bastion
Need for Speed: The Run
Payday: The Heist
The Adventures of Tintin
The Elder Scrolls 5: Skyrim
Added or updated the following 3D Vision game profiles:
Airline Tycoon 2 – rated Fair
Assassin's Creed: Revelations – rated Good
Batman: Arkham City – updated rating to 3D Vision Ready
Deus Ex: Human Revolution – rated Excellent
The Elder Scrolls V: Skyrim – rated Excellent
FIFA 12 – rated Good
Hard Reset – updated rating to 3D Vision Ready
inMomentum – rated Fair
The Lord of the Rings: War in the North
Smash Cars – rated Fair
Two Worlds 2: Castle Defense – rated Good
Zombie Driver – rated Excellent
Other Details

Includes HD Audio driver 1.2.24.0.
Includes PhysX System Software 9.11.11.07.
You can read more about this driver on GeForce.com.
http://www.nvidia.com/Download/Find.aspx?lang=en-us
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#7
stefanels
I hope this Beta driver it solves many problems... I HOPE
Posted on Reply
#8
Nibrok
Gonna clock my card back and try out the Beta drivers. I'll post back in a few hours...

Thanks for the link :)
Posted on Reply
#9
EarthDog
Try the drivers first without clocking back. Dont believe that crap about the game overclocking the card as its unsubstantiated at this point in time.

Wait wait wait... you said you did that already:
Guys, I know it sounds retarded but the only thing I've done different was down clock my GPU and remove the "tm" from the registry entries and once I did that, I haven't crashed.
Posted on Reply
#10
Nibrok
Ok, so I tried the new drivers and they are indeed better. I was able to play for almost 3hrs with no crash. I finally had my first one. Not so much of a crash really. It kicked me to the desktop with the game running in the background but you can't get back to the game no matter what you do. You have to kill the process from within the task manager... Sooooooo,,, it is a beta driver but is better than nothing at this point.
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#11
stefanels
I use the new beta driver for a couple of hour and NOTHING bad so far... I played every demanding game that i own and everything run smoothly...
Posted on Reply
#12
Nibrok
:laugh:This time I made it almost an hour....:shadedshu

Gonna try and down clock my GPU and see how long I make it....

Took the day off from work,
Posted on Reply
#13
Nibrok
So far after down clocking my GPU I've had no crashes of any sort....
Posted on Reply
#14
EarthDog
Thats good. Doesnt prove its overclocking anything, but thats good.

Try just adding .05v to your stock clocks now...
Posted on Reply
#15
rangerone766
i've been getting random lockups aswell. the screen will go black, and computer will freeze. it does not recover, i have to force a reboot with the psu switch.

running a EVGA gtx285 vanilla, 285.62 driver

this happens in BF3 and silkroad online
Posted on Reply
#17
Nibrok
Update. I've been playing all day with my GPU down-clocked to 730 from 780 and I haven't had one crash. Not sure what the real issue is but hey, for now it works.
Posted on Reply
#18
qubit
Overclocked quantum bit
Nibrok said:
Update. I've been playing all day with my GPU down-clocked to 730 from 780 and I haven't had one crash. Not sure what the real issue is but hey, for now it works.
Perhaps you have a faulty card? If the heatsink isn't on properly, or the thermal paste isn't good, you can get a hotspot that causes this. There could be lots of other things wrong with it too, of course, but this you could potentially fix.

Have you checked the running temp of the card. There's various utilities for this, including nvidia's own system monitor.
Posted on Reply
#19
Bo$$
Lab Extraordinaire
Nibrok said:
Update. I've been playing all day with my GPU down-clocked to 730 from 780 and I haven't had one crash. Not sure what the real issue is but hey, for now it works.
is your card a REV1 or rev2??
Posted on Reply
#20
Nibrok
qubit said:
Perhaps you have a faulty card? If the heatsink isn't on properly, or the thermal paste isn't good, you can get a hotspot that causes this. There could be lots of other things wrong with it too, of course, but this you could potentially fix.

Have you checked the running temp of the card. There's various utilities for this, including nvidia's own system monitor.
Nope... I've never had a problem with any other game and still don't, ONLY BF3. It looks like Nvidia is trying to fix the issue though. The beta driver does work better but still not 100%
Posted on Reply
#21
qubit
Overclocked quantum bit
Nibrok said:
Nope... I've never had a problem with any other game and still don't, ONLY BF3. It looks like Nvidia is trying to fix the issue though. The beta driver does work better but still not 100%
Ok, driver issue it is then. I remember how Duke Nukem Forever screwed up horribly, unless I installed the driver released at the same time.
Posted on Reply
#22
largon
Got TDR problems in Rage with GTX465@470, 285.38 drivers.
Posted on Reply
#23
scaminatrix
Damn, I get the problem with my MSI TFII GTX470 at stock speeds. Mostly, I get it when playing APB Reloaded and I just hear the "du dum" sound that Windows makes when you disconnect something. That's the only way I know that it's happened.

Sometimes, I get it when opening MSI Afterburner, GPU-Z and HWMonitor at the same time.
Posted on Reply
#24
stefanels
Today i got the biggest problem with my card... After switching on the PC (in the morning) i got a black screen (no signal detected on monitor), i switched the cable from 1st DVi to 2nd DVI and tried the mHDMI as well, nothing happened. After this, seeing that nothing happening, i cleared the CMOS (BIOS) and still nothing happened... I switched the GPU to onBoard (ATI HD4250) and everything was OK this way (this way i seen that the problem isn't from the cable or monitor)... I uninstalled the new nVidia drivers 285.79 BETA, and entered in BIOS, switched over the display at pci-express an VOILA, the GTX 560 Ti come ALIVE.... Now i using the old drivers 280.26 and for a couple of hours everything is OK for now...

STRANGE... NO ?!
Posted on Reply
#25
racerecchs
Reproducing the media center crash on a ION system

Here's how to reproduce the media center crash:

Take one Acer Revo r3700 w/ION
(Probably unrelated to the crash, but for accuracy sake:Increase the RAM to 4gb and replace the HD with a 60 OCZ vertex3 SSD)
Load Win 7, 64 or 32, Doesn't matter which, it will crash on either.
Activate a DCR 2650 USB dual digital tuner with cableCard to use as a tuner.
Feed it through HDMI to a Sony 32" tv,. model number kdl-32ex301. (TV firmware updated or not, it will still crash)
Apply every possible current driver and firmware and win 7 update.
Begin live play in Media center.
Power the TV off and on.

Enjoy the crash. it is reliably reproduceable upon each and every power cycle of the tv.

I'd be willing to send the whole she-bang to you guys if you're interested. Let me know.
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